BX

B X. 3 years ago • From Google

Rating

Poor

Frustrating morning call-in chaos for appointments

The recent modification to the clinic's scheduling method, which relies on a first-come, first-served phone call at 8 AM, has rendered securing an appointment extremely challenging. There must be a more equitable approach to booking consultations. As younger individuals, we struggle to be quick enough to get through at the designated time, and I'm deeply concerned that older or more vulnerable patients would find this process even more difficult. It's truly disappointing how this new system has complicated access to healthcare.

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