Bridge & Monkseaton Medical Practice

The GPS service is absolutely terrible, with staff members who appear completely indifferent and front desk personnel who come across as dismissive and unhelpful.

Extremely friendly and accommodating personnel

Recently moved from Beaumont park, where I was informed of a two-month delay to consult a physician. The receptionist's attitude was take-it-or-leave-it. To make matters worse, the nursing staff..

Visited for my diabetes-related eye screening, and I was pleasantly surprised by the welcoming atmosphere of the medical practice and the approachable staff.

The medical team at this facility is wonderfully diverse, with skilled physicians, compassionate nurses, and excellent support personnel. Every time I visit, I'm consistently provided with helpful..

Incredible medical procedure with outstanding personnel. Received my coronavirus vaccination earlier today. The facility operated with remarkable efficiency. Kudos to the entire team. Regrettably, I..

Getting a medical appointment here is an absolute ordeal. Today, after struggling to schedule, I encountered a physician whose demeanor was completely unprofessional. She appeared disinterested and..

Called the medical office seeking appointments on September 11th and 15th, but couldn't successfully communicate with the front desk staff. The entire interaction was incredibly frustrating. I..

Exceptional customer service during today's phone interaction at the front desk. The staff member was both compassionate and competent in resolving the issue.

Exceptional medical procedure with welcoming and personable healthcare professionals.

Excellent training session with friendly personnel who provided prompt service. Much appreciated.

Top-notch assistance every time I've needed their help.

Getting through the "appointment blockade" is a futile endeavor. The reception management and staff seem to have been schooled in obstructionism, rivaling border control in their unwillingness to..

Subpar advisory services and persistent errors Contemplating switching providers after four decades of loyalty

Their customer service is absolutely abysmal. They promised a follow-up review within two weeks but have completely ghosted me. The way they handle communication is shockingly unprofessional. It's..

Completely stunned and disgusted by their handling of my situation today. They cancelled my long-awaited injection appointment with less than two hours' notice, after I'd already waited two weeks...

Absolutely terrible experience at the clinic today. Endured more than 60 minutes of waiting only to receive an inconclusive assessment about my infant's potential chicken pox. Every single visit has..

Absolutely delighted with this medical practice. Professional and courteous staff provide excellent service. The physicians consistently visit my elderly mother, sparing her the need to travel to..

Extremely competent staff who demonstrate remarkable expertise. When addressing health concerns, they approach each case with meticulous attention to detail. Their comprehensive care and..

Following my release from Northumbria Hospital, my primary care physician was extremely thorough in making sure all my medical concerns were comprehensively examined. I'm pleased to report that..