Longfield Medical Centre

Utterly appalling service from start to finish. I shelled out money for a medical certificate for a firearm permit, and they botched the paperwork completely. I have email evidence where they openly..

The medical staff here are incredibly incompetent, and the PATCHS system is absolutely terrible. I've submitted three separate requests but haven't received a single callback, leaving me in..

Edit: in-person service has significantly improved! Zero wait time, and the staff members were courteous, pleasant, and highly professional! The only downside is their telephone communication..

Every critical comment about this place is spot on, unfortunately 😣 I've been a patient at Longfields since I was born, and the quality has seriously deteriorated. I'm pointing the finger at..

You'd be better off six feet under than setting foot in this medical practice...

What a frustrating experience! I attempted to schedule a consultation via Patchs at the recommended 8am time slot for my sick child, only to be told they're unavailable until 1pm. It's no surprise..

Scheduling an appointment here is completely unfeasible, the service is utterly abysmal, I would gladly rate this zero stars if I could

I've experienced top-notch medical care from this surgical practice multiple times. The front desk staff have consistently been incredibly supportive. Every healthcare professional I've encountered,..

I have been a patient at Longfield and experienced three notably significant health events in the past 24 months. Without exception, they have consistently provided suitable medical attention and..

Absolutely frustrated with this place - if there was a way to rate lower than one star, I'd do it. Their scheduling system is completely dysfunctional, with online appointment requests left hanging..

Delighted to discover the medical practice has now implemented an all-day appointment booking system. Thanks to this improvement, my son and I both had excellent interactions with the clinic during..

The initial experience with this surgery in 2021 was positive. However, the introduction of the online Patchs booking system has led to a decline in service quality. It would be beneficial for the..

The service was utterly deplorable, showing zero empathy for the patient's needs. The pharmacy dragged out my medication dispensing for over a week, when it should have been completed in just a few..

Absolutely dreadful experience. While the front desk staff are friendly and accommodating, the service is unacceptable. Twice now my child has been overlooked, and I've been stuck on hold for an..

What an absolute farce of a medical procedure. I made sure to arrive well in advance for my blood test, only to spend ages queuing for parking and then at reception, where I was curtly informed that..

My interactions with this healthcare provider have been incredibly aggravating. The phone wait times are excessively long, making communication difficult. My medication remains unchanged, and my..

I experienced a terrible ear infection and requested antibiotics, but the medical staff denied my request. When I returned days later with significant head swelling, they claimed they couldn't..

Patchs is an absolute disaster. Their communication system is completely dysfunctional, with wait times stretching to an unbelievable 140 minutes just to reach a receptionist (heaven help anyone..

Maldon Council, it's time to address this ongoing issue. I dare any of you to attempt scheduling an appointment! I've been struggling for days to secure a medical consultation. When I finally..

Without a doubt, this medical clinic represents the absolute bottom of the barrel! Their digital scheduling platform appears deliberately constructed to discourage patients from securing an..