Park View Surgery
Elaine C. one year ago • From Google
Bad
Frustrating nightmare of booking a simple doctor's appointment
The appointment booking process at this clinic is an absolute nightmare. Attempting to schedule a visit in person, I was informed that reservations could only be made via app or phone the following morning at 8:30am. Using the app the next day, I secured the sole available phone consultation slot. I waited for the doctor's call, but nothing happened. Upon contacting the surgery, they claimed the doctor attempted to reach me, yet my phone records showed no missed call or voicemail. They dismissively stated my appointment window had expired and I'd need to rebook the following week due to the weekend. For the subsequent five weekdays, I religiously woke up at 8:30am trying to book an appointment. Each attempt yielded no available slots. When I called again, I was told that app bookings actually open at 8:00am, not 8:30am as previously advised. Essentially, I squandered an entire week because of staff providing incorrect information. I persisted the next week, attempting to book precisely at 8:00am every single day for five consecutive days, yet still no success. After 15 days, I remain unable to secure a simple consultation about a minor skin issue. The thought of dealing with a more serious medical concern is terrifying - are patients expected to wait endlessly? The entire system is fundamentally broken. There's zero accountability for missed appointments, staff provides conflicting guidance, and appointment availability is non-existent. Park View Surgery needs significant improvement.
Utterly unprofessional personnel, spanning from the front desk all the way to the medical professionals!!!
Park View Surgery
Kumar W.
The reception team displayed an exceptionally unwelcoming attitude, both during phone conversations and in-person interactions, consistently seeming motivated to dismiss patients quickly. The..
Park View Surgery
Aciya C.
A complete nightmare of a medical procedure that I wouldn't wish on my worst enemy
Park View Surgery
Agnus C.
I followed the specified time instruction and called at 8:30am as directed. Despite this, I was stuck waiting in a lengthy queue for over thirty minutes. I slowly progressed from position 22 to..
Park View Surgery
Alison L.
I've been a patient at this medical practice for an extended period, and whenever I've truly required medical attention, I've encountered no difficulties. Similar to other healthcare providers, they..
Park View Surgery
Jen M.
It's disheartening that this medical practice appears to prioritize the doctors' convenience over patient needs. Scheduling an appointment has become an incredibly frustrating ordeal. The morning..
Park View Surgery
ChesireKas I.
Absolute nonsense, truly! I've battled numerous mental health challenges; Uncontrolled anger, persistent depression, crippling anxiety, severe insomnia (especially), and weight complications, and..
Park View Surgery
M.papa M.
The absolute bottom of the barrel surgical experience in Loughborough Completely unsuitable for any patient Scheduling process is an utter waste of energy The medical professionals are genuinely..
Park View Surgery
Marie C.
Truly outstanding across the board. Completely pleased with the service. Kudos to Park View Surgery for their exceptional care.
Park View Surgery
فارس ا.
Worst decision ever. This procedure was a complete waste of money and time. The surgeon was incompetent, and the results are nothing like what I expected. I'm in more pain now than before, and my..
Park View Surgery
Sam B.
This establishment is utterly abysmal! The manner in which they interact with patients is completely reprehensible, and I strongly advise everyone to steer clear of this place at all costs! They..
Park View Surgery
JM 1.
The front desk staff at this medical center are acting like they're untouchable! They're insisting I put on a mask when I'm clearly exempt from doing so. I consider this blatant discrimination and..
Park View Surgery
Al C.
The absolute rock bottom surgical experience in Loughborough Completely unsuitable for anyone seeking medical care Their scheduling process is an utter disaster. Whenever you attempt to contact them..
Park View Surgery
Lu W.
The healthcare provided by this facility is top-notch, but their scheduling process is incredibly frustrating. I've spent nearly half an hour attempting to book an appointment, and each time I'm met..
Park View Surgery
Anthony P.
The staff at Park View Surgery have consistently provided me with exceptional care. Their team is truly delightful.
Park View Surgery
J S.
Was prepared to become a new patient, but after interacting with the receptionists both via telephone and in-person, I swiftly realized their lack of professionalism. Surprisingly, the customer..
Park View Surgery
Marie T.
I have absolute trust in the entire team and consistently outstanding service at Park View Surgery. The front desk staff are remarkable, and the medical professionals thoroughly investigate and..
Park View Surgery
Em Z.
It seems medical professionals need further education, as they appear to rely solely on paracetamol and ibuprofen as a catch-all solution. I'm consistently forced to seek out private healthcare..
Park View Surgery
illuminer l.
I'm fond of this establishment and its employees, being a recent newcomer to the neighborhood. The front desk personnel have made a positive impression on me, coming across as courteous, amiable,..
Park View Surgery
S S.
Dialed at 8:35, and the pre-recorded message is already declaring all slots are fully booked, despite the phone line having just opened at 8:30. Completely absurd, how much longer must we endure..
Park View Surgery
Tahirah C.