Park View Surgery
Elaine C. one year ago • From Google
Bad
Frustrating nightmare of booking a simple doctor's appointment
The appointment booking process at this clinic is an absolute nightmare. Attempting to schedule a visit in person, I was informed that reservations could only be made via app or phone the following morning at 8:30am. Using the app the next day, I secured the sole available phone consultation slot. I waited for the doctor's call, but nothing happened. Upon contacting the surgery, they claimed the doctor attempted to reach me, yet my phone records showed no missed call or voicemail. They dismissively stated my appointment window had expired and I'd need to rebook the following week due to the weekend. For the subsequent five weekdays, I religiously woke up at 8:30am trying to book an appointment. Each attempt yielded no available slots. When I called again, I was told that app bookings actually open at 8:00am, not 8:30am as previously advised. Essentially, I squandered an entire week because of staff providing incorrect information. I persisted the next week, attempting to book precisely at 8:00am every single day for five consecutive days, yet still no success. After 15 days, I remain unable to secure a simple consultation about a minor skin issue. The thought of dealing with a more serious medical concern is terrifying - are patients expected to wait endlessly? The entire system is fundamentally broken. There's zero accountability for missed appointments, staff provides conflicting guidance, and appointment availability is non-existent. Park View Surgery needs significant improvement.
The absolute rock bottom surgical experience in Loughborough Completely unsuitable for anyone seeking medical care Their scheduling process is an utter disaster. Whenever you attempt to contact them..
Park View Surgery
shaun m.
Utterly disastrous medical procedure - their peak performance lies in concealing their own errors and delivering careless, damaging care - they appear completely disconnected from their medical..
Park View Surgery
Lu W.
The healthcare provided by this facility is top-notch, but their scheduling process is incredibly frustrating. I've spent nearly half an hour attempting to book an appointment, and each time I'm met..
Park View Surgery
فارس ا.
Worst decision ever. This procedure was a complete waste of money and time. The surgeon was incompetent, and the results are nothing like what I expected. I'm in more pain now than before, and my..
Park View Surgery
evelyn c.
Disheartened by the negative feedback, our family has had an exceptional experience. These professionals excel at their job. If people would take the time to comprehend the challenges and..
Park View Surgery
Alison L.
I've been a patient at this medical practice for an extended period, and whenever I've truly required medical attention, I've encountered no difficulties. Similar to other healthcare providers, they..
Park View Surgery
yvonne u.
I must express how exceptional this medical practice has been for our family... providing invaluable support in managing our aging father's dementia and complex health challenges. It's incredibly..
Park View Surgery
Em Z.
It seems medical professionals need further education, as they appear to rely solely on paracetamol and ibuprofen as a catch-all solution. I'm consistently forced to seek out private healthcare..
Park View Surgery
Nishad H.
Laura's reception staff are absolutely delightful! She's incredibly compassionate and efficient, providing fantastic support to my family with remarkable speed. Her service is so outstanding that..
Park View Surgery
Michael J.
Couldn't care less about senior citizens
Park View Surgery
Aciya C.
A complete nightmare of a medical procedure that I wouldn't wish on my worst enemy
Park View Surgery
Anita J.
The medical practice completely bungled my father's medication scheduling and review appointments, then hypocritically tried to shift blame onto him for not being aware of dates they never actually..
Park View Surgery
J S.
Was prepared to become a new patient, but after interacting with the receptionists both via telephone and in-person, I swiftly realized their lack of professionalism. Surprisingly, the customer..
Park View Surgery
Pasquale F.
I'm confident that most patients would agree with my assessment of Park View surgery. It's a bustling medical facility where scheduling a same-day appointment can be tricky, as is typical with many..
Park View Surgery
Sam B.
This establishment is utterly abysmal! The manner in which they interact with patients is completely reprehensible, and I strongly advise everyone to steer clear of this place at all costs! They..
Park View Surgery
Denise T.
I've never encountered a single issue throughout my interactions with this medical practice, whether during booking or my visits. My recent consultations with Dr Mahoney and Dr Neuberg were..
Park View Surgery
Anthony P.
The staff at Park View Surgery have consistently provided me with exceptional care. Their team is truly delightful.
Park View Surgery
Marie C.
Truly outstanding across the board. Completely pleased with the service. Kudos to Park View Surgery for their exceptional care.
Park View Surgery
M.papa M.
The absolute bottom of the barrel surgical experience in Loughborough Completely unsuitable for any patient Scheduling process is an utter waste of energy The medical professionals are genuinely..
Park View Surgery
Tom A.
I'm thoroughly let down by this medical practice. I visited twice towards the year's end, and on each occasion, the staff—both receptionists and doctors—were incredibly dismissive, cutting..
Park View Surgery
Al C.