Park View Surgery
Elaine C. one year ago • From Google
Bad
Frustrating nightmare of booking a simple doctor's appointment
The appointment booking process at this clinic is an absolute nightmare. Attempting to schedule a visit in person, I was informed that reservations could only be made via app or phone the following morning at 8:30am. Using the app the next day, I secured the sole available phone consultation slot. I waited for the doctor's call, but nothing happened. Upon contacting the surgery, they claimed the doctor attempted to reach me, yet my phone records showed no missed call or voicemail. They dismissively stated my appointment window had expired and I'd need to rebook the following week due to the weekend. For the subsequent five weekdays, I religiously woke up at 8:30am trying to book an appointment. Each attempt yielded no available slots. When I called again, I was told that app bookings actually open at 8:00am, not 8:30am as previously advised. Essentially, I squandered an entire week because of staff providing incorrect information. I persisted the next week, attempting to book precisely at 8:00am every single day for five consecutive days, yet still no success. After 15 days, I remain unable to secure a simple consultation about a minor skin issue. The thought of dealing with a more serious medical concern is terrifying - are patients expected to wait endlessly? The entire system is fundamentally broken. There's zero accountability for missed appointments, staff provides conflicting guidance, and appointment availability is non-existent. Park View Surgery needs significant improvement.
Absolute chaos at this clinic! For a week straight, I've been desperately trying to secure an appointment, and each time I call, I'm left hanging on the line only to be greeted by a pre-recorded..
Park View Surgery
Mossammoth M.
If it were possible, I would assign this surgical procedure a rating far below the minimum 1-star option. Fortunately for the medical team, the rating system prevents me from fully expressing my..
Park View Surgery
illuminer l.
I'm fond of this establishment and its employees, being a recent newcomer to the neighborhood. The front desk personnel have made a positive impression on me, coming across as courteous, amiable,..
Park View Surgery
Jony J.
For three consecutive days, I persistently contacted their office between 8 and 9 AM. When I finally reached someone, they were incredibly unhelpful. After explaining my situation, the..
Park View Surgery
فارس ا.
Worst decision ever. This procedure was a complete waste of money and time. The surgeon was incompetent, and the results are nothing like what I expected. I'm in more pain now than before, and my..
Park View Surgery
Elaine C.
The appointment booking process at this clinic is an absolute nightmare. Attempting to schedule a visit in person, I was informed that reservations could only be made via app or phone the following..
Park View Surgery
shaun m.
Utterly disastrous medical procedure - their peak performance lies in concealing their own errors and delivering careless, damaging care - they appear completely disconnected from their medical..
Park View Surgery
Alison L.
I've been a patient at this medical practice for an extended period, and whenever I've truly required medical attention, I've encountered no difficulties. Similar to other healthcare providers, they..
Park View Surgery
N N.
Complete disappointment from start to finish. Scheduling an appointment here is a nightmare, and even if you manage to secure one, the diagnostic process is utterly futile. Their communication is..
Park View Surgery
Nishad H.
Laura's reception staff are absolutely delightful! She's incredibly compassionate and efficient, providing fantastic support to my family with remarkable speed. Her service is so outstanding that..
Park View Surgery
Susan B.
Came in ahead of schedule and was promptly attended to. The nurse was friendly and professional. She clearly explained when I could expect follow-up communication.
Park View Surgery
Jen M.
It's disheartening that this medical practice appears to prioritize the doctors' convenience over patient needs. Scheduling an appointment has become an incredibly frustrating ordeal. The morning..
Park View Surgery
Jim C.
Throughout our four-decade journey with Park View, we've consistently found exceptional healthcare and unwavering support. The entire team—from physicians to nursing staff and reception..
Park View Surgery
tez1978 t.
I found this establishment to be exceptional during my recent visit. The staff were incredibly friendly both on the telephone and in person. The receptionist was delightful, and the doctor was..
Park View Surgery
mitchell b.
I've been a patient at Parkview surgery for five years, and I can unequivocally state that based on my personal experience, they are completely incompetent and potentially dangerous to my..
Park View Surgery
Samuel B.
Scheduling an appointment here is a nightmare. Their system requires calling precisely at 8:30 AM for same-day slots, which are perpetually unavailable. This approach is completely impractical for..
Park View Surgery
Agnus C.
I followed the specified time instruction and called at 8:30am as directed. Despite this, I was stuck waiting in a lengthy queue for over thirty minutes. I slowly progressed from position 22 to..
Park View Surgery
martin f.
Unprofessional staff at this medical practice, with the surgery manager displaying extremely inappropriate behavior. They aggressively confronted patients in the waiting area, publicly announcing..
Park View Surgery
Anita J.
The medical practice completely bungled my father's medication scheduling and review appointments, then hypocritically tried to shift blame onto him for not being aware of dates they never actually..
Park View Surgery
Sanguine_Ultimatum S.
My partner and I became new patients at this practice, and the front desk personnel were remarkably competent, friendly, and courteous. They addressed all of our inquiries thoroughly, and the entire..
Park View Surgery
jana a.