Barton Hills Medical Group
Rose S. 4 years ago • From Google
Bad
Frustrating online booking system fails patients repeatedly
I'm continually frustrated by the impossibility of booking online appointments. Despite calling precisely at 8am, I'm left on hold for over half an hour, only to discover all available slots have been snatched up. The service is absolutely abysmal - the government has explicitly instructed medical practices to resolve these booking issues, yet this surgery seems completely indifferent. Honestly, even awarding this a single star feels overly generous.
Secured a hassle-free and straightforward booking, and was greeted by a helpful healthcare assistant who addressed my concerns comprehensively. The clinic was relatively quiet during my visit, which..
Barton Hills Medical Group
israr a.
Joining this medical practice was challenging at first due to scheduling difficulties, but the staff's quality more than makes up for it. Both my wife and I consulted with Dr. Perera, who impressed..
Barton Hills Medical Group
Pete's B.
Dr. Siddique and Dr. Perera are truly exceptional physicians. They've been incredibly compassionate and supportive while helping my parents navigate Alzheimer's. Scheduling can be a bit challenging,..
Barton Hills Medical Group
Farwaj C.
Exceptional personnel, outstanding physicians. They've consistently provided support whenever assistance was required.
Barton Hills Medical Group
S U.
I submitted a request for my travel immunization, but the clinic was unresponsive even after I followed up multiple times. As a result, I had to go on my international trip without receiving the..
Barton Hills Medical Group
Razia K.
I attended an asthma consultation for myself and my child today. The asthma nurse was incredibly professional, compassionate, and attentive to my worries about my child's respiratory condition. She..
Barton Hills Medical Group
Shab C.
I've been a patient at this medical practice for seven years and while the physicians consistently perform their duties professionally, the overall system is deeply flawed. It's virtually impossible..
Barton Hills Medical Group
Phil T.
Every time I visit, I'm met with top-notch, highly skilled service.
Barton Hills Medical Group
Tenesha R.
This GP practice seems uniquely dedicated to serving only the unemployed, elderly, and stay-at-home parents, with absolutely no consideration for working professionals. Their receptionist has become..
Barton Hills Medical Group
David B.
I attempted to contact the office at 8am, but encountered constant busy signals. Despite making over 80 calls across 20 minutes, I eventually connected, only to learn I was 17th in the queue...
Barton Hills Medical Group
Dawn J.
The front desk personnel were incredibly supportive and accommodating.
Barton Hills Medical Group
Fiona P.
Throughout my time as a patient at this medical center, I have consistently received outstanding care from my physician and administrative team. They have repeatedly demonstrated exceptional..
Barton Hills Medical Group
Sue I.
Absolutely dreadful service. My elderly parents, both in their eighties, have repeatedly called and attempted to schedule an appointment, but to no avail. The level of customer care is completely..
Barton Hills Medical Group
Chris O.
I had been a patient at this practice and consistently experienced excellent service from all staff members, with the sole exception of the owner, who was consistently discourteous and brusque..
Barton Hills Medical Group
Heer K.
I've been a patient with this clinic for four years, consistently attempting to schedule consultations about my pregnancy, but they've only conducted blood tests with zero follow-up communication...
Barton Hills Medical Group
Ashley K.
This exceptional medical practice outshines other healthcare providers with its attentive personnel who truly care for patients and their loved ones. While scheduling an early morning appointment..
Barton Hills Medical Group
Alicja A.
Terrible (according to my wife's dad's firsthand account).
Barton Hills Medical Group
Barry B.
The recently implemented triage process performed exceptionally well today. From initial inquiry to consultation and subsequent medication prescription at the pharmacy, the entire procedure took..
Barton Hills Medical Group
Paul W.
I've been a patient at this medical practice for four decades, even back when Dr. Wakefield ran it on Dunstable Road, and it has consistently been exceptional. While there were some appointment..
Barton Hills Medical Group
Raymond H.
Highly skilled and competent medical professionals who provide excellent care and treatment.
Barton Hills Medical Group
habib m.