Ashville Surgery
Camila D. 2 years ago • From Google
Poor
Frustrating online form delays doctor communication
It was satisfactory until they implemented this new system where direct doctor communication is replaced by a lengthy online symptom submission. Then they contact you the following day, which creates additional complications because you must remain constantly available by phone. Missing a call immediately triggers a complex callback process where administrative staff must re-engage the doctor, making communication frustratingly inefficient. The entire interaction can stretch to one or two days before actually speaking with a medical professional. Subsequently, if an in-person appointment is required, the total time can extend beyond three days! The process feels completely dysfunctional, almost like being deliberately prevented from accessing medical care. The previous approach without excessive technological intervention was far more straightforward. Moreover, the multiple platforms for appointment requests and medication orders, each requiring separate login credentials, adds unnecessary complexity. The whole experience is mentally exhausting. There's such a thing as too much technology.
Booking an in-person consultation is virtually impossible. They insist on handling everything through digital channels. Capturing images of challenging body areas with a low-resolution camera is..
Ashville Surgery
Ammar H.
Considering the dense population in this London area, it's truly remarkable how the medical staff at this general practice manage to provide such a compassionate and patient-focused approach. Having..
Ashville Surgery
Andrew M.
Exceptional medical procedure. The front desk and administrative team are consistently engaged, offering top-notch, welcoming assistance. The general practitioners, particularly Dr Jenkins and Dr..
Ashville Surgery
Carolina G.
I was extremely unwell, bedridden and experiencing severe dizziness and weakness along with chills and vertigo. I reached out to my general practitioner seeking medical assistance, and they said..
Ashville Surgery
S R.
The front desk personnel demonstrated exceptional composure and understanding when we arrived visibly stressed, and the physician promptly examined our infant, offering valuable guidance and..
Ashville Surgery
Mika L.
Utterly disgraceful medical treatment and personnel. Initially consulted Dr Rashidy about critical health issues related to an existing medical condition. He dismissed my concerns, claiming I wasn't..
Ashville Surgery
Nick N.
During a medical checkup overseas in February, my blood tests revealed elevated cholesterol levels and compromised kidney performance. The physician advised a follow-up in six months, which I..
Ashville Surgery
Francesca D.
The front desk personnel display an astonishingly discourteous demeanor, which is particularly alarming given that they are responsible for interactions related to medical care. Their approach to..
Ashville Surgery
Tony B.
Following years of minimal interaction with this medical center, save for recent encounters, I must now echo a prior critique that "Ashville Surgery poses a genuine threat to patient well-being"...
Ashville Surgery
Keith B.
Highly effective and streamlined
Ashville Surgery
miquel p.
Absolute worst medical procedure I've ever experienced. Getting an appointment with the general practitioner is a nightmarish battle with the front desk staff. They completely reject phone..
Ashville Surgery
Alexandra D.
Absolutely terrible customer service, with wait times stretching to at least 21 days before you can see a physician, unless you're experiencing a critical medical situation.
Ashville Surgery
Thais K.
Absolute worst medical practice. Getting a consultation is like pulling teeth. Even when you're expecting a child and feeling terrible, they refuse to see you without a prior scheduled slot.
Ashville Surgery
Emily E.
Extremely discourteous personnel, lacking empathy and completely uncooperative - arguably the most disastrous mix imaginable for a medical practice!
Ashville Surgery
Vhale S.
Absolutely fantastic general practice - every visit is a great experience. The staff are incredibly supportive and the clinic is conveniently located. They're super responsive and quick to address..
Ashville Surgery
Richard C.
Discourteous and critical staff mar an otherwise decent healthcare experience. The unpredictable nature of service interactions became evident during a routine medication assessment request. Despite..
Ashville Surgery
Faran N.
I arrived at the clinic today feeling anxious about a concerning respiratory issue - not COVID-related, but a persistent cough that had lingered since returning from overseas travel, which left me..
Ashville Surgery
Danielle K.
I'm constantly frustrated by the lack of responsiveness from my healthcare provider. My submitted patches are either overlooked or receive an extremely delayed response. Today, I completed a urine..
Ashville Surgery
Mia S.
Originally a smooth surgical experience, with phenomenal nursing and technical staff despite subpar general practitioner care. A special mention to Scott, who exemplifies professional..
Ashville Surgery
Mike O.
The top-tier medical practice in Hammersmith and Fulham, their daily operations and patient care are truly exceptional. I'm thoroughly impressed with the clinic and its dedicated team. Grateful for..
Ashville Surgery
Agn D.