Glebe Road Surgery

I'm thoroughly amazed by the Rapid Health AI platform. Yesterday (12June), I leveraged the system to request a referral to an orthopaedic specialist, and the response was incredible. A physician..

10 out of 10 a shining example of exemplary patient care!! In a time when many perceive the NHS as overstretched and quality patient care increasingly scarce, Glebe Road Surgery, with outstanding..

The digital platform Rapid Health has transformed how I interact with my medical practice, making appointment scheduling and medication management remarkably straightforward, complementing the..

It's hard to comprehend how far Glebe Road surgery has fallen from its former reputation as one of London's top medical practices! Having been registered here for two decades, we are utterly..

Dr Mendoza stands out as truly outstanding. I'm deeply grateful to her, along with Dr Powles and Dr Rice-Jones, during a challenging period. Their approach is highly professional, practical, and..

Edit: response from the manager just confirms how disconnected this medical practice is. As a patient, I have a fundamental right to privacy. The receptionist was not seeking necessary information,..

I'm baffled by the overwhelmingly positive feedback this establishment receives. As a former client, I recall a visit where I arrived with three distinct concerns, only to be abruptly informed that..

As an asthma sufferer experiencing severe symptoms, I attempted to schedule an urgent appointment online, but the system only offered slots for the following day. Calling the reception, I waited in..

Regrettably, this medical practice, which once provided a warm, individualized experience, has become extremely challenging to access. The current booking process involves completing extensive..

This updated system is completely dysfunctional. When attempting to schedule a medication review online, there's no clear way to select the appropriate option. After receiving a link to book an..

The scheduling process is utterly absurd. I've experienced intense stress attempting to navigate their system. Enduring endless, repetitive recorded messages. The medical care is excellent, but only..

The doctors themselves are fantastic, but the new administrative setup is a complete disaster. Rather than making a quick phone call for a prompt response, patients now must navigate a complex..

I am thoroughly satisfied with the medical care offered by Glebe Road Surgery, and I'm particularly impressed with their recently enhanced digital platform, which significantly simplifies the..

Tried out the recently launched digital scheduling and pre-screening platform. An incredible upgrade compared to the previous phone-based method. Quick appointment booking. Arrived and was seen..

The new appointment scheduling system is deeply flawed. It has essentially eliminated the human element, rendering it incapable of handling situations that require nuanced thinking and common sense...

During my visits to Glebe Road in person, the doctors have consistently been supportive, but the receptionists have been notably less accommodating, often appearing hostile and rushed. While I..

An absolute nightmare of a general practitioner who falls short in every aspect. Their communication is abysmal, they arbitrarily deny repeat prescription requests without valid explanation, and..

The experience varies depending on the staff member - some are compassionate and helpful, while others can be abrupt and unhelpful.

Completely Unacceptable. I've been attempting to reach someone since 10:30 in the morning. It's now past 1 p.m. The medical practice is woefully inadequate in handling phone communications. The..

This medical practice used to be top-notch. Now they attempt to redirect you to Essex house and snicker like immature kids when scheduling an appointment 3-4 weeks in advance! Such an utterly..