NK

Niky K. 3 years ago • From Google

Rating

Bad

Frustrating online system fails patients repeatedly

Securing an appointment at this practice is incredibly challenging. The AskMyGP platform frequently crashes shortly after 8:00, which is incredibly frustrating. I've spent three days attempting to book an appointment, only to have the system fail while I'm filling out the necessary questions. This situation is unacceptable. Having less than a 10-minute window to access medical services is ridiculous. The system's unreliability reflects a broader issue of indifference within the NHS, demonstrating a profound lack of concern for patient needs. Something must be done to address these persistent technical problems that prevent patients from receiving timely medical attention.

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