Nene Valley And Hodgson Medical Practice
Jaxn7510 months ago
Bad
Appointment
BadReception
PoorCleanliness
AverageCare
AverageRespect
AverageSeen On Time
PoorFrustrating patient experience with unhelpful staff
I encountered significant difficulties when attempting to access medical assistance through their web portal. Upon calling for support, I was met with discourteous staff who subjected me to an unnecessary interrogation about technical issues beyond my expertise. As a patient seeking urgent care, I found it frustrating to be questioned about IT intricacies rather than receiving the help I needed. To my dismay, merely six minutes after their phone lines opened, I was informed that they had reached full capacity. They dismissively suggested I contact 111 or visit A&E instead, leaving me feeling abandoned and without proper guidance for my medical concerns. This experience has left me questioning the efficiency and compassion of their patient care system.
Scheduling has become a nightmare since they implemented the online booking system. It's nearly impossible to secure an appointment these days. To add insult to injury, I had to wait a grueling..
Nene Valley And Hodgson Medical Practice
jordan
This establishment is an absolute disaster. The experience was nothing short of atrocious, leaving me utterly disappointed and frustrated. I cannot fathom how anyone could find a single redeeming..
Nene Valley And Hodgson Medical Practice
Morgan North
In the past, securing a doctor's appointment was a breeze. Lately, though, it's become a nightmare. By 9 AM, all slots are gone, and now they've stopped taking bookings over the phone altogether...
Nene Valley And Hodgson Medical Practice
Marta Stypulkowska
I previously held this practice in high regard, awarding it four stars, but my opinion has shifted dramatically. It's been an astonishingly long time - since 2019 - since I've had an in-person..
Nene Valley And Hodgson Medical Practice
Kizzy smith
The management of this healthcare facility leaves much to be desired. They fail to maintain proper communication with patients, which, if more people shared their experiences, would reveal the true..
Nene Valley And Hodgson Medical Practice
Jaxn75
I encountered significant difficulties when attempting to access medical assistance through their web portal. Upon calling for support, I was met with discourteous staff who subjected me to an..
Nene Valley And Hodgson Medical Practice
amy payne
I've encountered the most incompetent medical professionals at this establishment. Upon seeking treatment for a migraine with aura, I was shocked to discover I had an underactive thyroid, iron..
Nene Valley And Hodgson Medical Practice
Gibbs Removals Ltd
As a long-time patient with dyslexia, I've been under the care of this practice for over three decades, since my childhood. Recently, I encountered significant difficulties navigating the online..
Nene Valley And Hodgson Medical Practice
Nabila Qureshi
I'm absolutely thrilled with how effortless and speedy the entire process was. It exceeded my expectations, leaving me thoroughly satisfied with the experience.
Nene Valley And Hodgson Medical Practice
J H
I successfully booked a virtual consultation and found myself in a meeting just sixty minutes later. The efficiency was truly impressive.
Nene Valley And Hodgson Medical Practice
W B
I had the pleasure of experiencing exceptional care from Dr. Ahmed. His attentiveness to our concerns was truly commendable. The efficiency with which he arranged and conducted all necessary tests..
Nene Valley And Hodgson Medical Practice
Christine Hall
The medical practice boasts an exceptional team and provides a warm, welcoming atmosphere. While the current healthcare landscape often limits in-person consultations, the staff goes above and..
Nene Valley And Hodgson Medical Practice
Rebecca Thomas
I recently had a consultation with Dr. Mavani regarding a persistent concern. His attentive listening and assistance left me feeling considerably relieved afterward. I'm truly grateful for his..
Nene Valley And Hodgson Medical Practice
carlo devita
I appreciate my spouse's choice to visit this medical facility as a fellow physician, complementing her regular healthcare providers. The staff's abundance and the presence of numerous doctors..
Nene Valley And Hodgson Medical Practice
Sophia Corr
I received shockingly poor service today. Being pregnant, I was shuffled between hospital departments, only to be told to wait in urgent care - not feasible with my work commitments. Then, I got..
Nene Valley And Hodgson Medical Practice
Alina Timiras
I recently had an e-consultation with Dr. Mavani, and I must say it was a refreshingly straightforward and effective approach to addressing my concerns. This innovative service offers a swift..
Nene Valley And Hodgson Medical Practice
Chris B
I experienced significant disappointment with the reception team's demeanor and service quality. Upon receiving a text message indicating a doctor had finalized a review, I was instructed to await..
Nene Valley And Hodgson Medical Practice
Daniel Rees
The incompetence displayed by these so-called medical professionals is truly astounding. They're incapable of handling even the most basic prescriptions correctly. One has to question the..
Nene Valley And Hodgson Medical Practice
Time For A Change!