Handsworth Medical Practice

Absolutely dreadful medical practice. Scheduling an appointment is impossible. Phone calls go unanswered, but when you arrive, the waiting room is deserted. The physicians are incompetent, with one..

Update 09.04.25: Here's a novel experience for me. I spent the entire workday anticipating my scheduled "appointment" (phone consultation). As my phone rang beside me, I promptly answered, only to..

I've been attempting to schedule a doctor's appointment for three consecutive days without success! On the first day, the appointment line shut down after 8am. The second day, after a lengthy wait,..

On December 19th at 4:00 PM, we encountered an incredibly discourteous female receptionist with absolutely no professional demeanor. Dressed in a large green coat and sporting long, unkempt black..

Extremely unsatisfactory performance from the prescription department. The general practitioner has failed to authorize an alternative medication for more than a week, even after the pharmacist has..

Sat idle for a quarter-hour despite being the initial patient in line. Had the roles been reversed, I would have been overlooked entirely. I wouldn't have minded if they had simply acknowledged the..

A solid medical clinic. The healthcare professionals are excellent. Securing prompt consultations is straightforward. There might be a slight wait when scheduling via telephone, but it's..

Dr Kennedy demonstrates exceptional care, surpassing typical NHS expectations. Despite working within the public healthcare system, she provides personalized attention that goes well beyond mere..

I'm thoroughly impressed with this outstanding healthcare facility. They offer same-day consultations if you reach out early in the morning at 8am sharp. Every interaction with the front desk..

Attempted to secure a pressing medical consultation, but met with disappointment yet again. Their early closure at 1pm seems to be the excuse this time. Without a doubt, these are the most..

If I could give zero stars, I absolutely would. It's astonishing that this establishment claims to be a medical practice. Securing a consultation is an absolute nightmare—I endured a wait exceeding..

Completely futile attempting to reach the medical practice. They botched my hospital scheduling and when I rang, the front desk staff claimed they couldn't retrieve my details to confirm the..

It appears all the glowing 5-star reviews are suspiciously written by current or former employees. In 2024, scheduling an appointment remains an absolute nightmare... phone lines constantly..

Extremely poor customer service experience

Today I was prevented from consulting with a doctor. Since my regular physician was unavailable, I desperately tried to request an appointment with any available medical professional, but was firmly..

If zero stars were an option, I'd choose it. After enduring a grueling two-hour wait on hold from 8:20 to 10:20, I finally reached number 3 in the queue, only to have my call abruptly terminated...

I scheduled my cervical screening appointment after getting a reminder text. Upon arrival, the nurse mistakenly believed I was there for a flu vaccination. When I clarified I was there for a smear..

After being a patient at Handsworth medical practice for over a decade, I finally experienced a consultation that left me feeling genuinely supported and understood. While I've always respected the..

Handsworth Medical Practice. The word 'practise' perfectly captures their essence. At best, they're a group of ineffective, narcissistic amateurs. Their service is utterly appalling and has been..

I've never encountered a more disappointing medical practice in my life. The staff display zero compassion or professionalism, show absolutely no concern for patient needs, the reception team is..