Grove Surgery

Absolutely abysmal customer service once more! Previously, they dismissed my concern about being without medication for 72 hours, and now I've encountered another frustrating issue with my..

What used to be an excellent medical practice has declined since relocating to Christchurch hospital. Communication has become nearly impossible, with phone lines seemingly unavailable and patients..

Extremely challenging to communicate with a physician, and getting an appointment is nearly impossible. This medical facility falls far short of acceptable standards.

Scheduling has always been a breeze, and the personnel are incredibly supportive and polite. It's impossible to satisfy every single individual, no matter how hard you try.

The reception personnel at the grove surgery perfectly embody the stereotypical image of an unhelpful and indifferent medical center front desk. These staff members excel at providing minimal..

Incredibly kind and empathetic medical professionals. Truly top-notch physicians who provide exceptional care.

Excellent assistance. Swift and effective.

Called this morning and within 6 minutes, the doctor rang back, addressing my medication query and leaving me absolutely amazed by The Grove Surgery's service. It seems like the only part of the NHS..

Since The Providence took over, their quality has rapidly declined, and I'm overwhelmed by the numerous issues my family has experienced with this medical practice. The receptionists have been so..

Friendly front desk staff made scheduling easy. My daughter's appointment was quick, and the physician was delightful. Overall, a very positive visit - much appreciated!

I'm thoroughly frustrated with the patient care at this medical facility. In my professional capacity, I need documentation of specific childhood immunizations. Over a month ago, I submitted a..

The medical practice is truly exceptional. The entire process was incredibly smooth and efficient, from initial registration to scheduling an appointment (I was fully registered in less than two..

I find it puzzling how readily people criticize our National Health Service. My own experience with The Grove, Dr Grainger, and the supporting nursing staff was absolutely exceptional. My sincere..

This entire team demonstrates exceptional expertise, embodying all the essential skills professionals in their field should possess. They have been instrumental in helping me navigate an extremely..

I'm sharing my perspective on the care my aging parents have experienced recently, which has motivated me to provide feedback. This morning, I interacted with an exceptionally compassionate front..

I'm aware that The Grove Surgery has faced some initial challenges even prior to the pandemic, but my recent interactions have been notably improved. Currently managing several health concerns, I've..

Met with Nikki Lopez today, and she was truly exceptional. Not only did she provide invaluable assistance with my asthma concerns, but she also took the time to engage in a meaningful conversation..

The medical professionals here are incredibly friendly and accommodating, though scheduling an appointment requires a relatively short waiting period.

I got a notification to contact the medical practice, so I immediately dialed the number, only to be met with a recorded message stating 'the surgery is currently closed.' It's 2pm on a Wednesday,..

This medical office failed to issue crucial steroid medication for my stepmother, leading to her three-day hospitalization. Unfortunately, this isn't an isolated incident, as they have previously..