Highparks Medical Practice
Colin A. 6 years ago • From Google
Bad
Frustrating phone battle for a simple doctors appointment
Scheduling appointments at this practice is incredibly frustrating. The front desk staff are unwilling to book slots more than a day in advance, consistently instructing patients to call early the following morning. This morning, I repeatedly tried dialing from 8am to 9am, only to be met with a constant busy signal. When I finally got through at 9:45am, I was informed that all available appointments were already taken, and they couldn't reserve anything for the upcoming week. Instead, I was told to call back again on Monday morning, leaving me without a confirmed consultation.
I have utilized the e-consult service multiple times for my daughter, and each occasion, they have provided us with same-day appointments at various Highparks clinics. Additionally, the doctor at..
Highparks Medical Practice
Lisa D.
This surgical experience has been disappointing; I spent more than a week waiting for a prescription to be approved, and now the patient is out of their medication. There was no explanation..
Highparks Medical Practice
Corinna F.
My husband and I have regrettably had to attend multiple appointments at the surgery in recent months. I would like to express that our experiences have been overwhelmingly positive. The reception..
Highparks Medical Practice
Penelope G.
Negligent medical professionals did not request the appropriate tests for my husband, who endured stomach pain for several years. Now, at the age of 65, he is facing a terminal diagnosis of..
Highparks Medical Practice
Johnny B.
I strongly advise against signing up with this medical practice. After being a patient here for a few years, I've experienced nothing but profound frustration and astonishment at their utterly..
Highparks Medical Practice
Kevin T.
Requested a blood test from the medical clinic. Attempted multiple phone calls, but each time was left on hold for an extended period with no one answering. Previously, this was an excellent..
Highparks Medical Practice
vivienne w.
In my opinion, both the physicians and the reception staff are exceptional. The receptionists consistently display kindness, cheerfulness, and an eagerness to assist. Two years ago, it was the quick..
Highparks Medical Practice
Jorja J.
I have faced persistent issues with this practice. My experience has been marked by significant discomfort due to a serious scalp condition that causes me immense pain, especially as my uniform..
Highparks Medical Practice
Cate O.
I would rate this experience with zero stars. The scheduling of the appointment was based on what suited the doctor's timetable rather than my own. To make matters worse, a sensitive consultation..
Highparks Medical Practice
Tracy G.
I have discovered that they are exceedingly courteous, prompt, and willing to assist.
Highparks Medical Practice
G T.
I just got a message prompting me to schedule an appointment. When I called the office, I was met with a recorded message stating that they are currently closed for training and will resume..
Highparks Medical Practice
Beverley P.
This service completely fails to deliver what it promises. I'm reluctantly giving it a single star because the rating system requires some minimal score.
Highparks Medical Practice
Nidoma N.
The medical staff are friendly and supportive, yet scheduling an appointment during morning hours is incredibly challenging. The clinic seems overwhelmed, with their current staffing and resources..
Highparks Medical Practice
Bull m.
Typically, physicians will forward your prescriptions directly to the pharmacy as they become due. However, on June 30, 2021, I experienced an issue; despite my request on June 3 for medication in..
Highparks Medical Practice
Colin A.
Scheduling appointments at this practice is incredibly frustrating. The front desk staff are unwilling to book slots more than a day in advance, consistently instructing patients to call early the..
Highparks Medical Practice
Keith M.
The level of service is quite lacking, as any staff member, including receptionists, is permitted to disclose medical information about patients. The management of records leaves much to be desired,..
Highparks Medical Practice
Mark C.
Stuck waiting endlessly on hold. The quality of this service has declined to the point of being completely worthless.
Highparks Medical Practice
Kim T.
Whenever I call, the receptionists are always available to assist me. Thank you all for your support.
Highparks Medical Practice
majikal u.
I am pleased with the care provided by everyone from the reception staff to the general practitioners and nurses.
Highparks Medical Practice
Corinne W.
The callback feature frequently fails to function properly.
Highparks Medical Practice
denisa d.