St Marys Island Surgery
Stella C. 7 years ago • From Google
Bad
Frustrating Phone Call About My Confusing Test Results
I recently had a scheduled phone consultation that went awry. The phone rang just once before cutting off. When I immediately called back, the staff member informed me that my blood test results were normal across all parameters, except for the blood count. Subsequently, the doctor declined to speak with me again, and the receptionist claimed I had missed my appointment and lost the chance to consult with the physician. She suggested that because I'm on vacation, I must wait until I return. Do these people not understand the concept of roaming? I requested clarification about the specific issue with my blood work, but the secretary insisted she couldn't provide those details. It was perplexing that she first hinted at an abnormality and then refused to elaborate on what was wrong. The entire conversation was conducted in an unnecessarily condescending and pedantic manner, leaving me frustrated and uninformed about my own health status.
I registered my parents with this practice as they reside on the island. Despite knowing it was under special measures, I had hoped this would lead to improvements. Unfortunately, I was..
St Marys Island Surgery
Ronak D.
I've attempted to contact the clinic three times to schedule my postnatal appointment. Each time, the receptionist assures me they'll call back with an available time slot. I'm completely uncertain..
St Marys Island Surgery
Charlotte L.
Absolutely the most unprofessional medical practice I've encountered. Attempting to schedule an appointment is nearly impossible. The reception staff displays zero empathy or customer service..
St Marys Island Surgery
Sharon R.
What a complete embarrassment. Their setup is evidently inadequate and poorly designed. I'm currently stuck waiting for a medical consultation at pentagon surgery through their online system. Are..
St Marys Island Surgery
akshay v.
A truly dreadful encounter for my expecting spouse. The physician and medical staff we encountered displayed a complete lack of professionalism, empathy, and basic courtesy. Upon filing a formal..
St Marys Island Surgery
Colin B.
After initially being apprehensive due to some critical feedback, I was genuinely impressed by their exceptional service. The experience far exceeded my expectations, with prompt communication and..
St Marys Island Surgery
Joanne L.
Absolutely terrible medical practice! Zero compassion shown, abandoning me to suffer for two months straight and consistently failing to provide any meaningful communication or potential treatment..
St Marys Island Surgery
Allan S.
Fresh leadership has recently taken the helm. The team is still adapting and getting settled, but the overall experience remains quite positive. Special kudos to Nurse Maureen, who is absolutely..
St Marys Island Surgery
Rebecca S.
Scheduling a doctor's appointment here is impossible, and getting a return call is equally challenging.
St Marys Island Surgery
Jiraiya J.
I initially intended to share a scathing critique of this surgical practice, but the existing comments already speak volumes. The receptionists here epitomize total indifference. During my 9:45am..
St Marys Island Surgery
R. Y.
Utterly undependable! Scheduling an appointment seems impossible. Patient care is clearly not a priority. Medical staff consistently fail to honor phone consultations or adhere to agreed timeslots...
St Marys Island Surgery
Chris S.
Despite the problematic scheduling process, it seems these alleged medical professionals merely search online for symptoms and dispense medication to meet some arbitrary target. The female front..
St Marys Island Surgery
Mara K.
The medical facility was impeccably maintained, and the process was swift and efficient. Matt, who conducted my blood draw, demonstrated exceptional interpersonal skills, showing genuine warmth and..
St Marys Island Surgery
Julie-Ann H.
Completely worthless for my needs.
St Marys Island Surgery
Andrea D.
I feel compelled to update this review as I was contacted today to discuss the events of yesterday and clarify the upcoming steps in my situation. I appreciate the follow-up. ---- This isn't the..
St Marys Island Surgery
Julie P.
My encounter was catastrophic, resulting in hospitalization and extreme discomfort because my long-standing medication regimen—meticulously crafted by multiple healthcare professionals over..
St Marys Island Surgery
Steve W.
Exceptional customer care. They truly went above and beyond. Immense gratitude. My wife was suffering from an extremely painful bout of Cystitis The receptionist provided guidance after putting me..
St Marys Island Surgery
Pedro P.
Utterly appalling, I've been anxiously awaiting a call from the medical office regarding my wife's critically elevated blood pressure, and for 48 hours, there's been complete radio silence. The..
St Marys Island Surgery
Hannah T.
Absolutely dreadful experience. Anyone looking for menstrual health support should steer clear of this place. I squandered an entire morning waiting, only to be hastily brushed off by the physician...
St Marys Island Surgery
Arththy A.
The front desk personnel are incredibly accommodating, but the medical professionals fall far short of expectations. If there's any way to sidestep this procedure, I strongly recommend doing so, as..
St Marys Island Surgery
Steve L.