SS

Salima S. one year ago • From Google

Rating

Bad

Frustrating phone calls and missed steps

"My experience with Greenwich Peninsula Practice has been frustrating due to poor patient care and communication. Getting a direct consultation with a physician has proven challenging, despite repeated efforts. Booking an appointment via telephone seems more like a game of chance, and even when successful, critical administrative tasks such as generating prescription authorization documents can be overlooked. Although the online medication permission system offers some convenience, it frequently appears unnecessarily complex and expensive. I sincerely wish the practice's management would take this critique seriously and explore meaningful strategies to enhance their service quality and patient accessibility."

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