The Alice Medical Centre
Kay K. 5 years ago • From Google
Bad
Frustrating phone line keeps cutting out
It would be beneficial if the difficulty in reaching the practice could be improved, particularly regarding call disconnections that occur once contact is established. Getting through to the surgery is already challenging without additional obstacles during the conversation.
I reside in close proximity to this location, making it convenient to attend appointments. The team members are excellent and demonstrate genuine warmth and approachability.
The Alice Medical Centre
Shaun W.
After bringing my young child for an appointment and having to wait considerably longer than expected to be seen, I found the experience frustrating. However, I was particularly disappointed by the..
The Alice Medical Centre
Santa D.
Had a disappointing experience with my appointment. The clinician's manner came across as dismissive and I felt my concerns weren't taken seriously. The overall quality of care fell short of my..
The Alice Medical Centre
Na M.
The appointment scheduling seems inconsistent, as patients are expected to arrive on time yet appointments frequently run behind by significant margins. Beyond the delays, the core issue is the..
The Alice Medical Centre
Laz G.
The team were extremely helpful and readily assisted me with information regarding appointments and administrative matters. I also appreciated the support offered when I needed guidance on what my..
The Alice Medical Centre
Kai H.
I had to wait over an hour past my scheduled appointment time on a weekday. There were technical difficulties with the prescription printing system, and I was informed I could collect my medication..
The Alice Medical Centre
Owd W.
The clinician at this practice appears to rely heavily on computer systems during consultations rather than engaging directly with patients. There seems to be reluctance to conduct hands-on..
The Alice Medical Centre
Ann G.
Excellent receptionists, excellent nursing staff and excellent doctors. Nothing to complain about, especially compared to our previous practice which was quite poor.
The Alice Medical Centre
Relebohile D.
I was seen by a nursing professional for my vaccination, and she was exceptionally kind and thorough in her explanations, which helped me feel at ease throughout the appointment. However, the..
The Alice Medical Centre
sam W.
I really appreciate the medical centre - the reception team are wonderfully welcoming and friendly, and the clinical staff are equally lovely and genuinely attentive to helping however they can...
The Alice Medical Centre
Lubos T.
I have been attending this practice for a considerable time and have consistently found the staff to be professional, courteous and helpful.
The Alice Medical Centre
Shannon B.
The receptionist was unhelpful and dismissive when I needed to reschedule my appointment. I was given very short notice for an appointment slot and when I requested to move it to the following day,..
The Alice Medical Centre
D M.
I have been a patient at this surgery for over two decades and have consistently had positive experiences throughout my time here. The clinical staff and nursing team are wonderful and approachable...
The Alice Medical Centre
Andrew H.
The process for booking appointments could be improved, and recent changes to the reception team have not helped matters. However, the clinical staff continue to provide excellent care.
The Alice Medical Centre
Ali J.
I felt this practice operated in a manner that raised concerns about professionalism and safety standards. The typical waiting period to secure an appointment extends to approximately 19 days, and..
The Alice Medical Centre
Irena G.
I would advise caution when considering this practice. I attempted to arrange an appointment following a recommendation to contact the surgery, and was informed that no slots were available despite..
The Alice Medical Centre
Harneet N.
I have been a patient at this practice for many years and have noticed the standard of care has deteriorated over time. I recently had blood work done over a week ago but have yet to receive my..
The Alice Medical Centre
BestWood R.
Extended wait times were experienced during my visit. The conduct of the staff members present fell short of professional standards.
The Alice Medical Centre
Kerry P.
I was disappointed with how the practice operates now. I submitted an appointment request for my son to be seen by a GP, but was redirected to the pharmacy instead. If I had wanted to consult with a..
The Alice Medical Centre
Angela L.
I attended my initial appointment at the practice as a newly registered patient today. The reception staff made me feel welcome, and the healthcare professional who performed my check-up was both..
The Alice Medical Centre
Chelsea B.