Humber Primary Care
Graham G. one year ago • From Google
Bad
Frustrating Phone Maze at Manor House
I dialed Manor House's contact number from their website to clarify parking details, as I had received contradictory information about a new requirement to use a mobile phone for 'registration' to prevent vehicle clamping. Immediately, I was confronted with an automated menu presenting four irrelevant options. Hoping to be connected with a reception staff member, I remained on the line, but after approximately 20 seconds, another automated voice cheerfully announced "Your call cannot be transferred. Thank you", and abruptly disconnected. Considering that a significant portion of Humber Primary Care's patient population is elderly, one would expect the organization to implement a more considerate and accessible communication approach for its patients.
Safety protocols for Covid are clearly and thoroughly implemented
Humber Primary Care
Justin C.
Absolutely unbelievable. Attempted to call at 8am seeking an urgent medical consultation, and they simply disconnected the call. Utterly appalling. Upon redialing, the recorded message directs you..
Humber Primary Care
Susan G.
Disrespectful employees. Canceling consultations without communication!! Preferred their previous location on Station Avenue! Received a hefty £100 parking penalty because no one informed me about..
Humber Primary Care
Ken P.
I accompanied my wife to obtain her medication prescription, which was written for 2 tablets taken twice daily, totaling 4 tablets per day. The initial prescription covered 112 tablets, representing..
Humber Primary Care
Scarlett G.
Every attempt to schedule a visit seems futile, and on the rare occasions you actually secure an appointment, the physicians treat you like an inconvenience or burden for seeking medical care.
Humber Primary Care
Rosemarie B.
Got a random message telling me how to find details about birth control. I'm 72 years old. Strange.
Humber Primary Care
Jade C.
I've been a patient at this medical practice for a week now. They've already demonstrated exceptional flexibility in scheduling my appointments, accommodating my other commitments with remarkable..
Humber Primary Care
Susan E.
After relocating to Bridlington, we were fortunate to become patients at Manorhouse surgery. The entire medical team, from the front desk staff to the nursing professionals and physicians, has..
Humber Primary Care
john h.
What was once a top-notch medical practice has devolved into a frustrating ordeal, with navigating their services feeling like an uphill struggle. Despite the challenges posed by the pandemic, the..
Humber Primary Care
Sam G.
I attempted to call multiple times starting at 8am, enduring endless automated prompts for about 10 minutes, pressing various buttons before the call abruptly disconnects. When I finally went to the..
Humber Primary Care
Jeanette G.
Unable to secure a consultation. Already struggling with respiratory issues. Instructed to call back the next day. Phoned at 8am sharp. Zero availability due to a physician's illness. Advised to try..
Humber Primary Care
John R.
Abysmal customer service. Computer systems were malfunctioning with zero backup solutions except being told to call back at an unspecified time. The so-called "care navigator" was monumentally..
Humber Primary Care
YVONNE S.
Exceptional service from both medical professionals and front desk personnel. COVID-19 precautions are well-implemented and transparent. Thoughtful measures include spaced seating arrangements,..
Humber Primary Care
Susan s.
Humber primary care is utterly useless - scheduling an appointment is impossible. Their only advice is to call at 8am each morning, which is a futile exercise. I've been stuck in this cycle and..
Humber Primary Care
Susan B.
My spouse visited Dr. Iqbal at clinic number 2 recently. He was such a pleasant healthcare professional. The doctor thoroughly inquired about my husband's condition and paid close attention to every..
Humber Primary Care
Kimberley C.
Typical scenario: zero available time slots. The call dropped instantly upon waiting. Submitted an online referral which has now lingered for over a week with zero communication. UTC is essentially..
Humber Primary Care
STELL /.
Completely Worthless - my sibling visited with an unusual mole, and Dr. Lock dismissively claimed it was an insect bite. Tragically, a year later, he was diagnosed with stage 3 skin cancer. This..
Humber Primary Care
Roy D.
Since relocating to Bridlington approximately three years ago, I've experienced remarkably good health. Whenever my spouse and I have required medical attention, we've consistently received..
Humber Primary Care
susan w.
Scheduling can be challenging, but the front desk staff are friendly and accommodating!
Humber Primary Care
Claire M.
Utterly unbelievable!!! I'd give this a negative star rating if such a thing were possible....
Humber Primary Care
aspects l.