The Grange Medical Centre

Scheduling an appointment here is practically impossible, whether by phone or online. The front desk staff are extremely uncooperative and display zero empathy - the only reason I haven't changed..

The medical staff at this clinic, both physicians and front desk personnel, are exceptional. Scheduling appointments is always smooth, and the doctors demonstrate remarkable dedication, consistently..

I have nothing but praise for the medical professionals at the Grange, having been their patient for over three decades. During the Covid pandemic, I fell seriously ill, and without Dr. Thornton's..

Scheduling a consultation here is a nightmare. Even when attempting to call during their designated hours, the line frequently drops without explanation. During my interaction with a physician, they..

I have never encountered such a terrible medical practice before. Their appointment booking system is completely dysfunctional - the phone lines are perpetually busy, and I've spent 7 weeks..

Scheduling via phone can be challenging, but the app makes booking a breeze. Dr. Commane, Dr. Wrigley, and Dr. Thornton are truly exceptional. They genuinely listen and take a proactive approach to..

Every time I've interacted with this surgical practice, I've been thoroughly satisfied. I would gladly refer them to anyone seeking medical care, and their recently implemented phone system is..

A completely incompetent medical practice that fails at basic healthcare tasks like referrals, prescriptions, and even simple blood test paperwork. The physicians demonstrate a shocking lack of..

I was incredibly frustrated when my spouse's scheduled consultation was abruptly terminated through a text message just before the 8:30 AM slot. He had already made arrangements to take time off..

Since 2016 until 2020, I was a patient at this medical practice, and throughout my time there, I consistently experienced exceptional care. The physicians always dedicated ample time to discuss my..

I attempted to schedule a doctor's appointment at 8am, which is something I seldom do. After waiting on hold for half an hour, I was informed that all slots had been filled and was instructed to..

Terrible medical procedure. Completely impossible to secure a consultation despite having a referral from the hospital.

Attempting to contact them by phone proved futile, so I decided to visit in person. Their response? "Sorry, appointments can't be made here!" Unbelievable. When I finally managed to communicate,..

Over nearly three decades, I've been seeing doctors at The Grange, and I can confidently say it's the top medical practice in the Nuneaton area.

After numerous attempts, I finally connected after 52 tries, only to be informed that no appointments remain. I had postponed my call from the previous day, heeding the website's advice about..

Absolutely absurd, it's impossible to schedule a consultation even when calling precisely at opening time. The automated response simply states that the front desk staff are overwhelmed and advises..

What a truly disheartening encounter I've just endured. My appointment has actually diminished my emotional state rather than improving it. The healthcare professional demonstrated zero compassion..

Whenever I require medical attention, I can easily secure an appointment. Their quick response system and digital health platform are exceptional—I'm truly delighted I chose this practice!

Unprofessional physician with a terrible bedside manner. Dr. J comes across as dismissive and condescending, making patients feel like an inconvenience rather than someone seeking medical help.

Typical frustration - scheduling an appointment is impossible! The phone lines are perpetually jammed during peak hours, and by the time you get through, all slots are gone. Even the staff seem..