Highparks Medical Practice

I couldn't find any issues with the service provided today. I sincerely appreciate everyone's efforts.

The medical staff are friendly and supportive, yet scheduling an appointment during morning hours is incredibly challenging. The clinic seems overwhelmed, with their current staffing and resources..

After four decades of being a patient at this medical practice, I'm deeply disappointed by its current operations. It appears that the reception staff now effectively manage the surgery, and many of..

Negligent medical professionals did not request the appropriate tests for my husband, who endured stomach pain for several years. Now, at the age of 65, he is facing a terminal diagnosis of..

I am pleased with the care provided by everyone from the reception staff to the general practitioners and nurses.

Medical professionals have been ineffective in addressing my condition despite numerous consultations and referrals across various healthcare providers. The remedy appears straightforward, yet no..

Utterly appalling - I'd give zero stars if possible. Religiously calling right when phone lines open, only to be informed no appointments are available across all four practices??? I pressed 9 to..

The service provided is utterly appalling; securing an appointment has become impossible, and I'm often met with the frustrating response of having no availability for my daughters as well. The..

The surgery changed my medication without any information. They are the worse surgery I have been at and it feels their service is more like a communist country than a developed one. I call and..

I have faced persistent issues with this practice. My experience has been marked by significant discomfort due to a serious scalp condition that causes me immense pain, especially as my uniform..

Went through the entire E-consult process as directed by the receptionist, only to be told at the end to directly contact the surgery. Completely pointless and frustrating. This practice used to be..

This surgical experience has been disappointing; I spent more than a week waiting for a prescription to be approved, and now the patient is out of their medication. There was no explanation..

The reception staff consistently make every effort to help and ensure you are attended to promptly if necessary. While the doctors may rotate more often than one might prefer, they remain quite..

In my opinion, both the physicians and the reception staff are exceptional. The receptionists consistently display kindness, cheerfulness, and an eagerness to assist. Two years ago, it was the quick..

I understand that the practice faces challenges due to an increasing patient load and rising expectations, yet they manage these issues remarkably. Lorraine and Helen at the reception desk are..

On Friday, August 24th, 2030, I reached out to the doctor's office around 8:25 AM due to excruciating pain following surgery I had undergone the previous week. The receptionist informed me that the..

The service provided is utterly inadequate, with no one responding to phone calls. It’s nearly impossible to schedule an appointment with a physician, and if you find yourself in the emergency..

Advised during medical consultation to schedule an asthma appointment. Receptionist informed me no slots available for 3 months, suggested calling back later. After 3 months, still no appointment..

The level of service is quite lacking, as any staff member, including receptionists, is permitted to disclose medical information about patients. The management of records leaves much to be desired,..

Zero stars if I could. Their scheduling process is incredibly frustrating and obstructive. Getting an appointment seems intentionally difficult, even when you have a physician's recommendation.