HF

Horror F. 4 years ago • From Google

Rating

Bad

Frustrating phone service with confusing booking policy

The scheduling process here is incredibly frustrating. It's nearly impossible to secure an appointment, and their phone response time is painfully slow. I attempted to book an afternoon slot at 1:10 PM, only to be told that bookings aren't currently available, with instructions to call back at 3:30 PM. The illogical part? During that same conversation, I was somehow able to schedule an appointment for my son next week. I'm completely baffled by their inconsistent booking policy - why the restriction for same-day appointments when future dates are freely accessible?

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