DH

Donna H. 2 years ago • From Google

Rating

Average

Frustrating phone system ruins medical office experience

I typically enjoy a positive relationship with the medical staff. However, on August 29th, 2023, I encountered frustration while attempting to verify an appointment. The automated phone system, with its unpleasant recording, forces callers through an unnecessarily complex series of steps, making a simple appointment confirmation an arduous task. Up until this point, I had experienced no such difficulties with their communication process.

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