Quayside Medical Practice
MM
Madalin M. 3 years ago • From Google
Bad
I sought an immediate medical consultation and phoned early Tuesday morning at 8am, only to encounter a complete lack of response for the initial five minutes before the call abruptly terminated. It appears their telecommunications infrastructure was overwhelmed, which simply indicates they need to upgrade their system. After overcoming that hurdle, one must endure an incredibly frustrating process of repeatedly dialing - and I'm not exaggerating - around 20 times just to enter a waiting list (where I initially ranked as the 19th caller), with minimal likelihood of securing a same-day appointment. Thoroughly disheartening, I observe no meaningful progress from the previous general practice in Failsworth that was similarly shut down by the Clinical Commissioning Group for nearly identical operational shortcomings.
Stephanie S.