SB

Sarah B. one year ago • From Google

Rating

Bad

Frustrating phone wait and zero patient care

Attempting to communicate with this medical practice by phone is futile, and securing an appointment takes a minimum of two weeks, invariably with a nurse instead of a doctor. Their sole focus seems to be pushing patients towards their subpar Anima online service, which offers no genuine improvement in accessibility. Despite claiming to be overwhelmed, their waiting room is consistently near-empty, suggesting the medical staff are more engaged with digital consultations than providing direct, in-person patient care.

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