St. Luke's Surgery
Lesley K. one year ago • From Google
Bad
Frustrating policy prevents essential face to face care
The practice's current policy prevents scheduling in-person doctor consultations, which generates significant emotional distress. Patients and caregivers find themselves unable to efficiently plan visits to the medical center on short notice. While telephone consultations serve a purpose, many patients require direct, face-to-face medical interactions and should have the ability to pre-book these appointments. It is recommended that the practice's existing policy undergo a comprehensive review and potential modification.
The front desk staff lack professionalism and appear disinterested when patients are trying to schedule medical consultations, frequently interrupting and talking over individuals. I've repeatedly..
St. Luke's Surgery
R R.
Every physician at this medical practice demonstrates genuine attentiveness during consultations. I recently experienced a severe case of pleurisy requiring multiple appointments, and while I've..
St. Luke's Surgery
Debra R.
This service is outstanding. ECONSULT performs excellently. The doctors are consistently supportive and accommodating.
St. Luke's Surgery
Emily H.
What an incredible medical practice, from the front desk staff to the pharmacists, everyone is incredibly compassionate and supportive. Having endured numerous disappointing encounters with..
St. Luke's Surgery
S S.
Consistently dependable and supportive staff.
St. Luke's Surgery
Aimee C.
The front desk personnel and the physician I consulted with are absolutely fantastic, incredibly supportive beyond my expectations since joining this practice. My medical situation is quite..
St. Luke's Surgery
maizycrazygamer w.
What a delightful medical facility, the entire team is incredibly welcoming and warm.
St. Luke's Surgery
Liam S.
The front desk staff lacks courtesy, yet the medical professionals are satisfactory, and appointment wait times are generally short. Their first-come, first-served approach might seem..
St. Luke's Surgery
Mira K.
Catherine Mubaira proved to be an exceptional nurse. Her warm demeanor, compassionate approach, and meticulous attention to detail helped me feel completely comfortable and relaxed during my care.
St. Luke's Surgery
Lauren H.
Dr Pagington visited my aging grandfather at home today, demonstrating remarkable compassion and professionalism. His gentle approach immediately put my anxious grandmother at ease, treating my..
St. Luke's Surgery
James D.
Attempted to pick up a prescription at the designated time, but it wasn't prepared as promised. Spent 30 minutes waiting with no communication from staff about the delay. Ultimately left frustrated..
St. Luke's Surgery
Maizy L.
The front desk staff was truly exceptional. Her warmth and compassion were remarkable. I'm not sure of her name, but we share the same birthday - October 5th - which made the encounter even more..
St. Luke's Surgery
Hayley J.
Astonishingly disappointing, the personnel are discourteous, abrupt, and completely unhelpful. Every time I've contacted them, I've been met with negative attitudes. I long for the days of my..
St. Luke's Surgery
Jennifer c.
The midwives fail to perform their duties adequately when you're in the late stages of pregnancy with specific medical requirements. They consistently neglect to honor their commitments and provide..
St. Luke's Surgery
lesley k.
The practice's current policy prevents scheduling in-person doctor consultations, which generates significant emotional distress. Patients and caregivers find themselves unable to efficiently plan..
St. Luke's Surgery
Aimee C.
I recently visited this medical practice, and with assistance due to my disabilities, I completed the necessary paperwork. Throughout my interactions, the staff have been incredibly supportive and..
St. Luke's Surgery
Mark P.
Arrived precisely at my scheduled time slot
St. Luke's Surgery
Chloe F.