LK

Lesley K. one year ago • From Google

Rating

Bad

Frustrating policy prevents essential face to face care

The practice's current policy prevents scheduling in-person doctor consultations, which generates significant emotional distress. Patients and caregivers find themselves unable to efficiently plan visits to the medical center on short notice. While telephone consultations serve a purpose, many patients require direct, face-to-face medical interactions and should have the ability to pre-book these appointments. It is recommended that the practice's existing policy undergo a comprehensive review and potential modification.

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