Jubilee Medical Centre
Colin B. 5 years ago • From Google
Excellent
Frustrating prescription delay and poor communication
Trying to get a repeat prescription from the hospital has been a nightmare. Over 10 days, I made 4 phone calls, and still no medication - I'm down to my last 2 tablets today. What a complete mess. I was told to get a blood pressure check over a week ago, and it's clear they don't know what they're doing. Now they want a blood test before my next appointment - let's see how long this drags on. The stress is unreal. Their phone system is useless, with 30-40 minute wait times. Someone needs to review their system, as they seem totally incompetent. Where are the good doctors who used to care about patients? Now we're stuck with receptionists and pharmacists who think they know more than doctors. They're causing more harm than good. However, after speaking with the practice manager about my issues and hearing they're updating their phone system, and having a conversation with the pharmacist, I've changed my view. They are actually nice people. The only improvement needed is better patient communication, and then these problems wouldn't arise. Overall, they do care, and I'm thankful to the staff, manager, and pharmacist.
I am thoroughly impressed with Jubilee Medical Centre. The general practitioners are incredibly attentive and personable, creating a comfortable environment for patients. Their intake process is..
Jubilee Medical Centre
Nicola B.
Absolutely appalling service at the front desk, with employees displaying a complete lack of professionalism and assistance. They adamantly refused to provide a sick note for my absence, despite a..
Jubilee Medical Centre
Brian B.
Terrible healthcare experience. The general practitioner attempted to prescribe me two medications that are no longer on the market. I'm actively seeking to change providers and have completely lost..
Jubilee Medical Centre
Pam S.
Incredibly welcoming and highly skilled medical professionals and support team.
Jubilee Medical Centre
Col L.
Each interaction I have with this medical facility continues to exceed my expectations. The level of care provided to both myself and my loved ones by the entire staff is truly exceptional.
Jubilee Medical Centre
Malgorzata W.
Keith Kiernan - Advanced Nurse Practitioner I am truly grateful for your assistance with my elbow issue. While I'm uncertain if the steroids will provide relief - you administered them just 5..
Jubilee Medical Centre
Grace R.
I'm utterly frustrated by this surgical experience, having endured a three-hour wait just to receive a return call.
Jubilee Medical Centre
Kev P.
Firstly, I'm not a fan of e-consultations, perhaps I'm a bit old-fashioned, but anyway... I fell out of bed in the early hours of 13/2 around 3 AM... I didn't call 111. I badly injured my left hand,..
Jubilee Medical Centre
k C.
Endless waiting on hold, only to receive a terrible diagnostic link that invariably recommends hospital emergency care! Upon arriving at the clinic, the staff demonstrate zero professionalism,..
Jubilee Medical Centre
Tomas U.
Pope of Rome's customer service is painfully slow. I've been on hold for almost half an hour with no resolution in sight. Their low 2.8 rating clearly indicates ongoing issues, yet they seem..
Jubilee Medical Centre
Lukasz S.
These folks are a complete disaster! Getting assistance here is like waiting for a snail to sprint - you'll probably expire before anyone even acknowledges your existence!
Jubilee Medical Centre
Philip R.
The front desk staff refused to accommodate my early check-in, despite having minimal wait time and my long journey from Knutsford. They dismissively suggested I grab a coffee and return just..
Jubilee Medical Centre
Amy C.
The staff here are absolutely phenomenal, consistently cheerful and eager to assist. Every team member radiates positivity and provides exceptional care to all patients. The environment is..
Jubilee Medical Centre
Julie C.
I'm thoroughly frustrated with this medical practice. Their appointment system is completely dysfunctional - instead of allowing direct phone bookings, they force patients to submit an online E..
Jubilee Medical Centre
Doug B.
Transitioned from our long-standing medical practice of 35 years to Jubilee. The entire team, including physicians and support staff, has been exceptional. Their responsiveness, particularly the..
Jubilee Medical Centre
Jamie D.
Absolutely dreadful medical practice. Getting face-to-face time with a physician has become incredibly rare. They're obsessed with digital consultations that completely fail to meet patient needs...
Jubilee Medical Centre
Collette C.
I attempted to contact the medical practice yesterday morning to request a physician's callback. The wait time was excessively long, with my initial call starting at 8 AM and not being resolved..
Jubilee Medical Centre
K K.
More streamlined overall, but there's definitely room for improvement in how they handle communication between departments.
Jubilee Medical Centre
El E.
I want to express my heartfelt gratitude to Jubilee Medical Centre for their role in saving my 30-year-old husband's life. After just 3 days of illness, I contacted them as his condition was rapidly..
Jubilee Medical Centre
Liam H.
I wanted to express my gratitude to the receptionist and Keith for their exceptional assistance today. I had been waiting for a note for an extended period, so I visited the doctor's office in..
Jubilee Medical Centre
marie c.