ZS

Zia S. 3 years ago • From Google

Rating

Bad

Frustrating prescription error at sugery practice

I stopped by the medical practice to renew my ongoing prescription, which I've been receiving for quite some time. As instructed, I wrote down the details and submitted them to the receptionist, clearly specifying my usual request for two medications to be prescribed for a three-month period. When my wife picked up the prescription from the pharmacy and opened it the following morning, I discovered it was only issued for a single month. Upon calling the surgery, I was informed they could not assist me. I explained that given the current economic challenges and widespread financial strain from inflation, I cannot afford to pay for a monthly prescription when I typically receive a three-month supply, and this situation arose due to the practice's oversight. Instead of acknowledging the error made by the surgery, I was essentially told that I should have verified and confirmed the details with the pharmacy before purchasing the medication.

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