The Ghafoor Family Practice
Moshin A. one year ago • From Google
Bad
Frustrating prescription process after 10 years
I've been with Dr Ghafoor's practice alongside my entire family for over a decade, but the quality has dramatically declined. The receptionists are incredibly unhelpful and seem disinterested in patient care. Their new online prescription system is frustrating, especially when trying to order medications not on the standard list. For instance, getting a blue inhaler for my asthma became an exhausting ordeal involving multiple complex questions and delays. After being told to follow up in two days, I called back only to learn the doctor hadn't even reviewed my request. Subsequent calls led to increasingly complicated interactions, with a hostile receptionist interrogating me about my medication usage, making me feel like I was doing something wrong. The entire process was time-consuming and demoralizing. I'm actively seeking a new medical practice that genuinely prioritizes patient care and demonstrates a commitment to helping people. The current approach is unacceptable, and I plan to transfer not just myself, but my entire family to a more compassionate healthcare provider.
Disrespectful employees. Waited 3 weeks for a consultation that turned out to be completely pointless, with the doctor simply prescribing ibuprofen to dismiss me. Terrible
The Ghafoor Family Practice
king T.
every enrolled patient pays ££, regardless of whether they ever receive treatment or not? so my assessment is straightforward... FRAUD, Regressive, Terrible, appalling ESTABLISHMENT How could such..
The Ghafoor Family Practice
choudhry I.
Absolutely phenomenal healthcare professional! Couldn't ask for a more exceptional physician who truly goes above and beyond in patient care.
The Ghafoor Family Practice
Chris D.
Absolute nonsense. I called to resolve an issue, and they tell me I have to wait until Monday at 9:00 AM. These employees are completely useless - they're about as helpful as a decorative piece. The..
The Ghafoor Family Practice
Attil K.
It's extremely discourteous how this medical practice operates, and whenever you attempt to contact them, they claim no available appointments, seemingly reserving slots exclusively for Pakistani..
The Ghafoor Family Practice
mehran a.
Every visit confirms this is absolutely the most terrible medical practice imaginable. The personnel are incredibly discourteous, and the physicians are completely ineffective, seemingly content to..
The Ghafoor Family Practice
Anonymouse
I have been a proud user of the nhs for over half a century This practice is without doubt the worst I have ever had the misfortune to be registered with There are clear & obvious reasons why..
The Ghafoor Family Practice
Sofi S.
Absolutely terrible medical practice in Rochdale! Dr. Nausheen was incredibly unprofessional during my consultation today. Her demeanor was shockingly arrogant and dismissive - I'm baffled how..
The Ghafoor Family Practice
Mery a.
I was consistently left unseen by the physician during my visits, which were solely focused on blood testing without any comprehensive medical examination. Moreover, the personnel exhibited a..
The Ghafoor Family Practice
Moiz C.
Dr Ghafoor and Dr Rana are absolutely outstanding, with no room for criticism. However, the receptionists have a habit of disrupting conversations and breaking in during consultations. I was forced..
The Ghafoor Family Practice
Mohammed A.
The staff here are utterly useless and ineffective. In contrast, the doctors maintain a compassionate and highly competent approach. I recall a time when this medical practice delivered outstanding..
The Ghafoor Family Practice
Umar Q.
Medical staff at the front desk are unhelpful, and their phone responsiveness is extremely lacking, in stark contrast to the doctors who are professional and attentive.
The Ghafoor Family Practice
muhammad a.
Extremely unprepared and discourteous personnel. I consistently visited their facility weekly for eight weeks, attempting to obtain a registration document, but was consistently denied with claims..
The Ghafoor Family Practice
Mian I.
Absolutely terrible medical practice. The personnel are incredibly discourteous. They consistently deny scheduling patient consultations. The entire experience is reminiscent of navigating a..
The Ghafoor Family Practice
Durmesha A.
Absolutely terrible customer service - the staff consistently ignore incoming calls, and even when they do pick up, they refuse to schedule an appointment.
The Ghafoor Family Practice
Ahmed a.
This is absolutely the most appalling experience from start to finish, with the reception staff and GPS displaying an utterly disrespectful attitude towards patients. NHS England must launch a..
The Ghafoor Family Practice
Murad62032 K.
I was forced to give a single star just to leave a comment. Let me be direct: these people have no clue what they're doing. A person I know who was a patient at another medical practice was..
The Ghafoor Family Practice
Tatheer F.
Absolutely the most incompetent front desk staff I've ever encountered - what on earth is her problem?
The Ghafoor Family Practice
Jan Y.
The staff at this place are consistently unhelpful and discourteous. When I called about a repeat prescription, they repeatedly interrupted me. I contacted their main line, and the representative..
The Ghafoor Family Practice
Aqeel A.
Total garbage attempting to contact support - phone lines perpetually busy, it's completely ridiculous. Never get through no matter what time you call.
The Ghafoor Family Practice
Rose S.