SW

Sarah W. 5 years ago • From Google

Rating

Great

Frustrating prescription process but caring medical staff

If you're a working single parent, managing healthcare with this practice can be challenging. Obtaining recurring prescriptions seems straightforward for those who are homebound or have digital access, but password issues create significant barriers. Without an online password reset option, your only prescription request method is physically delivering a letter to the surgery. In today's digital era, this approach feels incredibly outdated and inconvenient. However, I recognize the practice likely faces severe financial constraints preventing technological upgrades. While the reception staff appear somewhat stressed and less warm, the medical professionals—doctors and nurses—are genuinely kind and supportive.

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