AC

Amelia C. 5 years ago • From Google

Rating

Bad

Frustrating prescription service during challenging covid times

I fully appreciate the challenges brought on by the pandemic. However, when I called to request my medication, I was denied service and had to visit in person, ordering through a narrow window that would have been more conveniently handled via telephone, especially with the loud traffic noise. I explicitly requested the prescription be sent to the neighboring pharmacy. Subsequently, I received an email stating it would be mailed, so I called to correct this, as I had received no dispatch notification and urgently needed the medication. I was informed nothing could be done. Frustrating.

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