RS

Rob S. 5 years ago • From Google

Rating

Bad

Frustrating prescription service that wastes your time

Attempting to use their online prescription renewal service is impossible due to a website outage. Instead, you're forced to phone in, enduring an excruciatingly lengthy automated message before selecting the prescription option. The call abruptly disconnects. Repeating the entire process, you miraculously remain connected this time, finding yourself third in the queue. After an additional 20 minutes of waiting, you finally reach a representative. But just as they utter "how can I help you," they inexplicably hang up before you can respond.

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