FS

Fatema S. one year ago • From Google

Rating

Bad

Frustrating prescription service wastes my time

I dialed option 2 for prescription and found myself third in line. After waiting 15 minutes, someone finally answered the call. When I requested a prescription, the representative informed me I must phone back the next morning at 8 am to schedule an appointment. My issue is: if an appointment is required, why even maintain a prescription option? This seems like nothing more than deliberate patient harassment. These employees are clearly just working for a paycheck, with zero commitment to delivering quality customer service.

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