Orchard Surgery

Consistently reliable, quick to respond, and always there when I need them!

Julie at the front desk was incredibly courteous and accommodating, assisting me with all my needs!!! Exceptional customer service!!!

During my recent treatment for a leg injury requiring regular bandaging, I interacted with two exceptional nurses, Nicky and Laura. Although I anticipated my final appointment would be with Nicky,..

Exceptional physicians who genuinely prioritize patient understanding and provide comprehensive explanations. Given my intricate health challenges, this level of communication is crucial. The sole..

Since when did receptionists become medical experts!? Every time you ring, these staff now have the audacity to inquire, "What symptoms are you experiencing?" I phoned to communicate directly with a..

Absolutely top-notch service. I reached out to the medical practice today regarding my mother's recent accident from the previous day. The entire team has been incredibly supportive and..

I spent an exhausting 6+ hours attempting to schedule a doctor's appointment. The initial 3 hours were just trying to connect, and when I finally did, the system was useless. I endured over 90..

It's disheartening to find that a critical mental health referral appears to be met with complete silence from the medical practice. I understand healthcare providers are stretched thin, but that's..

Successful procedure, but scheduling a consultation is extremely challenging.

Throughout my two-decade-long relationship with this medical practice, I have absolutely nothing negative to report. Every staff member demonstrates professionalism, warmth, and genuine compassion...

I might seem critical for withholding a star, but it's due to staffing issues, prolonged wait times, and occasional prescription discrepancies. Despite these minor drawbacks, this is predominantly..

Got a text notification regarding influenza vaccinations. It's utterly futile to respond to the message, and incredibly, their website lacks any contact email address. Since I'm not equipped with..

The medical professionals here are genuinely caring and attentive, always ready to listen. The front desk team is welcoming and supportive. Even during the pandemic, they maintained their..

I visited this place just a single time, and the front desk staff was incredibly unhelpful, refusing to hand over my already approved and confirmed medical documents from the doctor. Additionally,..

Orchard Surgery truly stands out as an exceptional medical practice. The physicians demonstrate remarkable initiative and compassion, while the administrative team consistently provides outstanding..

The front desk staff and physicians are extremely friendly. Moreover, the facility consistently maintains excellent cleanliness.

We're thoroughly satisfied with the exceptional healthcare our family consistently experiences at this medical practice. They truly excel at promptly scheduling appointments for our children..

The charge of £5 for parking is entirely fair and appropriate for all visitors 🍋🍋🍋

Persistent mistakes in medication management This pharmacy consistently fails to handle prescriptions correctly. Every single time I visit, there's a problem with my medication order. Either..

The personnel here are genuinely kind and supportive. We've been patients at this practice for more than a decade, and they've consistently provided excellent care - despite occasional scheduling..