SK

Sandeep K. 4 years ago • From Google

Rating

Bad

Frustrating registration nightmare with unhelpful staff

I initiated my registration process a month ago, but I'm still stuck in bureaucratic limbo. I carefully completed all the required forms and tried returning the application, only to be told one document was missing. When I offered to quickly retrieve the missing Kids red book, the receptionist made endless excuses and wouldn't accommodate me. Each subsequent visit brought new obstacles: one day she claimed she was working alone, another time she stated they stop accepting forms after 12:30 (a rule never previously communicated). I repeatedly called to confirm submission, but each time received a different dismissive response - first "call next week," then "next month," and now "not this month." I'm utterly bewildered by how a GP practice can arbitrarily halt registration like this. The staff's unprofessional and inconsistent behavior has been incredibly frustrating. This is an absolutely terrible experience that leaves me completely exasperated and angry 😡😡

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