HB

H B. 6 years ago • From Google

Rating

Bad

Frustrating Registration Runaround at Local Surgery

I stopped by recently to register myself and my young son at the medical practice, having meticulously completed all necessary paperwork and brought the appropriate documentation. After the receptionist reviewed my forms, she suggested I would be better off submitting them online, which was incredibly frustrating given the effort I'd already invested in filling them out manually. Upon attempting to locate the online registration portal, I discovered no clear website for this purpose. I tried calling to clarify the situation and was immediately placed on hold for several minutes. Eventually, I gave up and redialed, only to experience the same unresponsive treatment with endless ringing and holding. The whole experience feels like they simply don't care about assisting patients. It's clear I'll need to explore alternative healthcare providers who actually value their potential patients!

Other reviews for The Lyndhurst Surgery