Cornford House Surgery

I was thoroughly impressed by the staff at Cornford House during an urgent medical need while traveling in Cambridgeshire. The entire team went above and beyond to assist me, with incredibly..

Consistently endure lengthy phone wait times with no one answering. The front desk personnel display a complete lack of professionalism and empathy. My serious medical condition was incorrectly..

Personnel were overheard making disparaging comments about patients immediately following phone interactions

I've been a patient at this medical practice for an extended period, and I've consistently experienced smooth, trouble-free interactions.

I can barely justify giving this a single star—it's almost too generous. The treatment I received was absolutely unacceptable! Their service has deteriorated dramatically during the pandemic,..

Exceptional team across all roles - from medical professionals to support staff. Their approach is incredibly competent and detailed. Every interaction makes me feel genuinely cared for and valued..

Visited this location to receive my COVID vaccine booster. The entire team working there demonstrated exceptional professionalism and were extremely helpful throughout the process.

Signing up with this medical practice online was a breeze, with a straightforward and speedy registration process. The welcoming reception team helped me set up digital service access without any..

I went to this medical center for my Covid vaccination. The facility strictly followed Covid safety protocols throughout the process. The queuing system was impressively structured, with dedicated..

Once more, I'm experiencing difficulties with my medication refill. I submitted my recurring prescription at the pharmacy, and after five days, I still haven't received approval from Cornford house.

The staff's attitude was completely unacceptable. Despite having a scheduled 8:15am appointment and waiting in line for half an hour, I was not seen by the doctor. When I inquired about the delay,..

Went in for a blood draw and was thoroughly impressed. The staff punctually called me back, and the nursing team was both welcoming and professional, completing the procedure smoothly and quickly.

Getting a doctor's appointment is incredibly frustrating. By 8:30 in the morning, all available slots have vanished. Their much-advertised online booking system is essentially useless, only handling..

Consistently prompt, courteous, and empathetic service

Always compassionate, warm, and delightful. Their entire staff demonstrates remarkable professionalism and understanding, especially when interacting with seniors and individuals with disabilities,..

Fantastic medical practice in Cambridge! They consistently provide timely appointments and delivered critical care exactly when I required it most. I wholeheartedly endorse this surgery to anyone..

I'm uncertain about patient expectations, but I've discovered the staff to be incredibly welcoming and supportive. The reception team is particularly accommodating, with some fresh faces which adds..

The vaccination center is impressively organized, with plenty of helpful personnel guiding visitors and a comfortable post-injection waiting area where you can rest for the mandatory 15-minute..

Swift service! Initial consultation to blood work and prescription completion happened in just 5 days!

The staff were incredibly welcoming and went out of their way to assist me.