DG

Dean G. 11 months ago • From Google

Rating

Bad

Frustrating service with poor sample collection process

Lacks a delivery service for specific medical specimens, requiring patients to physically pick up a form from the clinic and subsequently transport it elsewhere. This process is extremely inconvenient for individuals who are already feeling unwell. When I brought this issue up with the reception staff, I was dismissively told to "contact management" - another instance of poor customer service. It appears there is absolutely no genuine interest in addressing or enhancing their operational procedures.

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