OM

Olaru M. one year ago • From Google

Rating

Bad

Frustrating service with zero customer communication help

I consistently struggle to reach them when necessary! Their online platform is unreliable, frequently preventing actual appointment scheduling, and whenever I attempt a phone call, they're either unavailable or, in the rare instance someone answers, they redirect me to the website. I've explicitly explained my inability to book online, but their response remains unchanged: "We don't schedule appointments via telephone" !!!!?? What purpose does their phone line even serve? I'm currently in the midst of transitioning to an alternative healthcare provider.

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