KK

Kaja K. 2 years ago • From Google

Rating

Bad

Frustrating telehealth experience with unhelpful gp

I'm struggling to get a proper consultation with this GP practice. They persistently push for photo-based telehealth appointments instead of an in-person visit, despite my repeated explanations that my skin condition requires a physical examination that cannot be adequately captured through images. Their dismissive attitude towards my specific medical needs is frustrating and is significantly amplifying my existing anxiety. To make matters worse, their telephone appointment scheduling is extremely slow, and their online communication and reception response times are painfully prolonged, making the entire process incredibly stressful and ineffective.

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