DD

Dave D. 5 years ago • From Google

Rating

Great

Frustrating vaccine experience wasted time and money

Typically, I've experienced no issues. However, today you sent me a text instructing me to arrive between 2:30 PM and 5:45 PM for a flu shot. I booked a taxi, reached the location at 3:55 PM, and discovered a sign stating that vaccinations ceased at 3:30 PM. I then had to take another cab back, incurring an additional £11 expense. Why didn't you notify everyone that you had stopped administering vaccines and prevent unnecessary trips? This is completely unacceptable!

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