SJ

Sue J. one year ago • From Google

Rating

Bad

Frustrating wait and last-minute consultation change

I initially scheduled a phone consultation for a 10:00-12:00 time slot. However, by 1:00 PM, I had to contact the medical office myself, at which point I was informed that the appointment had been rescheduled to a call between 5:00-5:30 PM, without any prior notification to me. The receptionist did offer an apology for the inconvenience.

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