Swingbridge Surgery
Kirstie G. 4 years ago • From Google
Bad
Frustrating wait and no appointment help
Customer service is terrible ... You ring up and spend ages on hold just to be told they'll only direct you to their online booking page ... I decided to give it a shot ... Hoped to secure an urgent consultation ... FORGET IT, the waiting list stretches out for weeks ... This practice used to be excellent ... Now it's gone downhill ... You're better off contacting the health helpline instead
Every visit I've had here has been marred by discourteous front desk staff. During my scheduled appointment with my child, we were forced to wait for a full hour without any flexibility. When I..
Swingbridge Surgery
CozzzyHome C.
The reception team was incredibly unprofessional, displaying a combination of rudeness, superiority, and complete lack of understanding. I wasted three days attempting to communicate and follow up..
Swingbridge Surgery
Apache A.
I implore you, absolutely do not consider these individuals as your healthcare providers! Attempt to schedule an appointment, and you'll be dismissively told to leave, or receive a bewildering..
Swingbridge Surgery
E D.
I couldn't ask for a more exceptional medical team. Each person I've interacted with at this practice has demonstrated remarkable compassion and empathy. I want to give extra recognition to the..
Swingbridge Surgery
Looby L.
Absolutely the most disappointing surgical experience we've encountered, and the quality continues to decline with each visit.
Swingbridge Surgery
Peter T.
The staff were incredibly welcoming and went above and beyond to assist me with exceptional customer care.
Swingbridge Surgery
Julie C.
This practice is absolutely useless and doesn't deserve even a single star rating! After enduring five days of excruciating ear and neck pain, I attempted to use their online booking system, which..
Swingbridge Surgery
Craig M.
I've been a loyal customer for over four decades, but now obtaining assistance has turned into an absolute ordeal. When I follow their instructions to consult my GP, I receive zero support, and they..
Swingbridge Surgery
Neringa G.
Zero stars would be too generous. The front desk staff are discourteous, and the medical attention is subpar. Complete disregard for patient dignity. I've never encountered such unprofessionalism..
Swingbridge Surgery
Agnė J.
I am dissatisfied with their service due to an infection that the surgeon dismissed as insignificant, claiming nothing was wrong. However, I had to travel to another country to discover my condition..
Swingbridge Surgery
Chris M.
Absolutely zero issues or dissatisfaction. Every interaction was marked by politeness, expertise, consideration, and genuine respect from all personnel. The entire process was swift and efficient,..
Swingbridge Surgery
Emma M.
During my visit, I was impressed by Angela at the front desk, who skillfully scheduled another appointment for me just an hour later on the same day. Following that, I was also able to promptly get..
Swingbridge Surgery
April R.
After a month-long wait to secure a medical consultation for my son, the appointment turned out to be completely pointless and unproductive.
Swingbridge Surgery
Carly H.
Impossible to schedule a visit Physicians consistently behind schedule
Swingbridge Surgery
Jo W.
Exceptional service. Submitted medical inquiry about a neck growth. Secured same-day consultation. Swift referral for imaging and specialist consultation followed. Supportive and attentive medical..
Swingbridge Surgery
Katia K.
The medical system is perpetually unavailable, and when attempting to contact them, the receptionist claims they're exclusively handling emergencies. What's the purpose of having a healthcare..
Swingbridge Surgery
Geoff W.
I am absolutely delighted with the care I received at this medical facility. Following my hand surgery, I needed frequent dressing changes during my recovery period. The staff were incredibly..
Swingbridge Surgery
Carol K.
Another exercise in frustration. I'm now three weeks deep into attempting to schedule an appointment, and I can practically recite their predictable response verbatim before even making the call...
Swingbridge Surgery
Anna T.
Wonderful, friendly employees who made my experience truly enjoyable.
Swingbridge Surgery
sara A.
I had an absolutely terrible experience at the GP practice today. My 63-year-old mother, who was diagnosed with osteoarthritis last year and has ongoing pain management, continues working despite..
Swingbridge Surgery
Tamsin W.