Parkside Surgery

The recently installed phone system is utterly abysmal. The front desk staff seem to believe they're more knowledgeable than the medical professionals. It's baffling how a practice with numerous..

The medical professionals at Parkside, including doctors, nurses, and midwives, have provided exceptional and top-quality care. However, the reception staff are discourteous, confrontational, and..

My spouse and I were seriously considering relocating to Burnley. However, after reading numerous reviews about the local medical practice, we've grown hesitant. It's genuinely concerning that when..

Absolutely terrible experience. Spent over 90 minutes on hold, only to be instructed to call back again at 8 AM the next morning.

Attempted to contact the office 28 times throughout the day, successfully connecting twice only to be abruptly disconnected. The appointment scheduling process is absolutely appalling and frustrating.

Exceptionally courteous and highly competent.

Recently became a patient at this medical practice. The staff demonstrates exceptional courtesy and are incredibly supportive. The medical professionals display genuine compassion and attentiveness..

I've had interactions with two separate receptionists, and both encounters were absolutely appalling. What is it with the staff at this medical practice who seem completely clueless about basic..

Completely unacceptable, shows zero consideration for those seeking medical care

The medical professionals at this clinic are top-notch, but the receptionist is utterly unbearable! I can't fathom what personal issues she might be dealing with, but it's crystal clear she's not..

The front desk staff at the medical center are absolutely terrible. I've been attempting to reach them by phone all day with no success, and this isn't a new issue for me. If they're overwhelmed,..

I'm genuinely anxious right now! I've received a letter for my cervical screening test, and I've been attempting to schedule it all week. Each time I try calling the surgery, I'm disconnected and..

The staff at reception are appalling towards patients, offering no assistance and acting like they're medical experts who arrogantly determine whether you deserve to see a doctor. As a taxpayer, I..

This medical practice is utterly appalling. They lack an online scheduling system. The sole method of booking is via telephone, which is PERPETUALLY engaged. Once you manage to connect, you..

Getting in touch with this practice requires an auto redial app. The pediatricians are top-notch, but one staff member caused a significant setback by incorrectly completing our son's referral..

Kudos to the staff administering flu shots. Their process was impressively smooth and quick. Great job by the entire team.

Our entire family is enrolled with this medical practice, which also offers midwifery services. We have consistently received highly satisfactory care during our visits. I wholeheartedly endorse..

The medical team at this facility is absolutely outstanding. Every staff member, from doctors to nurses, consistently demonstrates a welcoming and supportive attitude. Scheduling appointments has..

Throughout my nearly five decades with this medical practice, I've encountered zero issues with either the physicians or the front desk staff. It seems they might mirror the communication style of..

Medical professionals informed my son through a pharmacist that he needs to independently obtain his prescription for a regulated medication. Just to provide context, my son has autism, dyspraxia,..