Parc Canol Surgery
Julia H. 5 years ago • From Google
Bad
Frustrating wait and robotic responses
What was once a stellar medical facility has now deteriorated into a frustrating experience. Attempting to communicate with staff feels like navigating an impossible hurdle, with robotic receptionists mechanically reciting apologies and deflecting every request. The founding physicians would undoubtedly be devastated to witness the current state of their once-proud practice. It's truly disheartening to see such a decline.
I feel like I've frequented Parc Canol Surgery more in 2024 than throughout my entire patient history, and I believe it's crucial to share my feedback about the outstanding care and attention I've..
Parc Canol Surgery
emma b.
I attempted to schedule an appointment for my child and was informed that, for continuity reasons, he must see the identical doctor. The specific physician my son previously consulted only works..
Parc Canol Surgery
Darren G.
I've been attempting to schedule a medical consultation for a fortnight, but consistently find zero available slots when I finally connect. This morning, I dialed 67 times starting at 8 AM, with the..
Parc Canol Surgery
Julia H.
What was once a stellar medical facility has now deteriorated into a frustrating experience. Attempting to communicate with staff feels like navigating an impossible hurdle, with robotic..
Parc Canol Surgery
Hailey V.
The entire parc conol staff demonstrate a complete lack of assistance across all interactions, whether it's scheduling an appointment or collecting medication refills.
Parc Canol Surgery
Jonathan B.
Dr. Parc Canol was exceptional - listening carefully, walking me through my blood test findings with incredible detail and compassion. They not only shared my results but also offered constructive..
Parc Canol Surgery
70s-2019 R.
The e-consultation process is drawn out and tends to meander away from the original inquiry. If I had the option, I would opt out of using this service.
Parc Canol Surgery
ADE G.
I recently used this medical practice for an online consultation, and they impressed me with their quick response. The very next day, I received my results and prescription. Having been a patient..
Parc Canol Surgery
Georgia B.
Completely unacceptable experience from start to finish. I endured a 15-minute wait just to initially connect with someone, then was forced to verify my personal details before being left on hold..
Parc Canol Surgery
Rachel H.
Impossible to reach by phone, and even when you do, booking an appointment seems futile. I previously submitted an e-consultation, but the GP never returned my call. The wait for an urgent blood..
Parc Canol Surgery
David M.
The front desk staff at this office are truly exceptional. They consistently provide outstanding service and completely defy the typical receptionist stereotypes!
Parc Canol Surgery
Roy L.
During my latest blood draw, Shaunna once again demonstrated her exceptional skill in handling patients like myself who struggle with needle anxiety. Her compassionate approach and understanding..
Parc Canol Surgery
claire p.
The medical team consistently provides prompt and efficient responses during my online consultations. Every staff member, from physicians to nursing professionals and administrative personnel,..
Parc Canol Surgery
stewart r.
I reached out to Parc Canol Group Practice this Wednesday, January 26th, to schedule a late blood test. The phone was answered by Maxine, whose warm and genuine tone immediately put me at ease. She..
Parc Canol Surgery
benita s.
The pre-recorded system abruptly terminates the call and bids farewell before you can actually connect with a live representative
Parc Canol Surgery
Ean S.
Impossible to get an appointment. The front desk staff are discourteous and unhelpful. This is absolutely the most terrible medical practice I've ever encountered.
Parc Canol Surgery
dawn t.
I'm writing this zero-star review with a clear message: While the physicians themselves are excellent, securing an appointment is akin to attempting an impossible diplomatic meeting. This morning..
Parc Canol Surgery
Gaz E.
Utterly repulsive. I recently contacted them while battling a high temperature. Sniffling and congested, I was directed to a pharmacy. The pharmacy offered no assistance. They then suggested seeing..
Parc Canol Surgery
Angela
Saw Pete Smith today and hands down the best person to ever examine me. I felt totally at ease, he took his time and explained everything to me. He was very thorough and caring. Thank you
Parc Canol Surgery
Sarise H.
As a professional working in Accident and Emergency, I'm well aware of why A&E departments are overwhelmed with patients who should be consulting their general practitioner. The reception team at..
Parc Canol Surgery
David L.