HR

Harry R. 5 years ago • From Google

Rating

Poor

Frustrating wait but staff saved the day

My phone call today was an exercise in frustration, consuming a staggering 21 minutes of my time. The initial lengthy introduction by the Practice Manager was entirely superfluous, and after being initially positioned fifth in the queue, I endured an additional 20-minute wait. Once I finally connected with someone, the actual service was resolved in a mere two minutes. Despite the prolonged waiting, I must commend the receptionists, who were exceptionally helpful and efficient once I reached them.

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