Long Lane Medical Centre

Called LLMC earlier today. Their staff were incredibly supportive and compassionate. Throughout the six years my husband has been living with dementia, I've found their service consistently..

Absolutely terrible experience with an unprofessional and incompetent medical team. The staff were rude and unhelpful, and the doctors seemed alarmingly negligent - especially one physician who..

The service here is completely revolting, with front desk staff acting like they're superior, arrogant gatekeepers. Their communication style is incredibly demeaning and disrespectful. They..

After calling ahead to understand the appointment process, a kind staff member informed me I'd need to queue from 7:30 am. I stood in the pouring rain from 7:20 until 8:00, positioned fourth in..

Their negligence left me extremely physically and mentally unwell. And now they punish me for filing a complaint by making it impossible for me to get my medications and to get an appointment. They..

Completely inadequate healthcare service that's failed me throughout my entire life. Told to consult my physician within a week, but when I call in the mornings, there are zero available slots. The..

Dr. Diana at this medical practice is truly exceptional. In the past, I've often left doctor's appointments feeling less than satisfied. However, Diana was different - she genuinely listened to my..

My partner, who has dedicated his entire career, returned home last evening in a terrible state of health. Having battled pneumonia previously, he attempted to schedule a doctor's appointment due to..

Avoid calling their office ... Completely unhelpful 😭 Inexperienced medical professionals are incompetent! They dismiss you repeatedly before acknowledging your concerns. They also overlooked a..

The personnel here are exceptionally welcoming and courteous. Moreover, I've consistently observed that the medical professionals take ample time with patients, offering comprehensive care and..

Every attempt to contact them via phone ends in frustration, no matter the hour, and they seem perpetually unavailable due to staff training. I'm continuously bombarded with messages urging me to..

Terrible surgical experience given the number of general practitioners available, yet patients must endure a month-long wait for an appointment. The service quality is subpar, and the staff..

Called repeatedly since early morning, with 96 unanswered attempts by 11:10, and the phone just keeps ringing without response.

Need earlier availability - clinic starts at 8am, but all slots are completely booked within just 30 minutes.

Terrible surgical experience, with a reception team that's incredibly difficult to reach and utterly unaccommodating. When you finally manage to secure an appointment, they're perpetually behind..

The employees are incredibly accommodating, consistently maintaining a warm and courteous demeanor while delivering top-notch service.

Attempting to make contact with this establishment is incredibly challenging!

I've been consulting with Dr. Laycock at the clinic, and I must say she is an incredibly skilled and empathetic physician. I've been battling depression for some time, and with her expert advice and..

Impossible to schedule a medical appointment. They advise calling daily. Physicians' schedules are completely occupied.

Absolutely dreadful medical practice. I've been stuck on hold for half an hour since 8am, and the front desk staff are claiming they have zero appointment slots open whatsoever???