Friary House Surgery

Significantly superior to the U.S. healthcare system, despite being stretched thin, the service ensures equitable treatment for patients.

Friary medical center has dramatically deteriorated from its previous reputation for kindness and compassion. Regrettably, their service has become completely unacceptable. My husband requires four..

Absolute zero rating deserved!!! Phone accessibility is a nightmare. The front desk staff are dismissive and treat patients like unwelcome interruptions. I've yet to consult an actual physician,..

Accessing the medical personnel has been an ongoing challenge for me, leaving me unable to assess their competence. The Healthcare Co-ordinators appear deliberately elusive, seemingly taking refuge..

After being stuck on hold for an excruciatingly long 80 minutes, I encountered a receptionist with an appalling lack of compassion. Despite my urgent health concerns and a malfunctioning online..

The most ineffective and unprofessional medical practice I've encountered, with problems spanning from front desk staff to physicians. They create an unwelcoming atmosphere for patients seeking..

The employees demonstrate excellent customer service and maintain a high level of professionalism, but the recently implemented system is incredibly frustrating. I genuinely sympathize with the..

I wish I could award a higher rating because the staff I've managed to connect with have been incredibly supportive. However, their primary communication channel, klinik, is frustratingly limited by..

After a five-year hiatus from seeking medical help, I thought the Klinik system might simplify things—but I was wrong. I submitted photos of my condition two weeks ago and have heard nothing back. I..

They've devolved into essentially a call routing service. Getting an actual GP appointment or consultation is now extremely improbable. When you finally make contact, you'll likely be called back by..

I'm genuinely amazed by the exceptional service provided by Friary house. My urgent medical concern was addressed with remarkable speed and efficiency. The general practitioner went above and beyond..

The medical practice was subpar prior to the pandemic, and has now become utterly unacceptable.

What a terrible healthcare experience, I faced significant delays in getting diagnosed with inflammatory bowel disease. I ultimately had to admit myself to the hospital because the doctor's practice..

Nobody picks up the phone, or the call drops after waiting for 25 minutes. The clinic's system frequently malfunctions, and their online service just redirects you back to phone support, creating an..

Completely unacceptable, terribly managed - serious patient safety concerns as I've been scheduled for appointments I never requested (they mixed up the patients! who knows if the other mother..

I'm deeply distressed by my brother's medical experience. He attempted to secure a medical consultation, but was denied care, which resulted in his current critical condition in the intensive care..

Terrible medical procedure!!! Attempted to administer shots to my toddler against his clear resistance. When I challenged their approach, both the physician and front desk staff spoke down to me,..

Completely pointless experience... Spent time completing an online medical questionnaire, only to be informed after six hours that I had incorrectly filled out the wrong portion. Advised to attempt..

Absolutely awful service with zero regard for customers. Complete lack of communication and total disinterest in addressing any concerns. Completely unacceptable experience from start to finish.

I've been stuck waiting on hold for an incredible 95 minutes. After finally reaching the top of the queue, I'm now experiencing another 7 minutes of continuous ringing with absolutely no response...