SF

Suzanne F. one year ago • From Google

Rating

Great

Frustrating wait for a simple medical appointment

I've consistently held Kingswood Surgery in high regard and have been their patient my entire life! While I recognize the changes brought on by the pandemic, I'm finding the current process challenging. After navigating the Anima consultation service and receiving an appointment two weeks out that didn't suit my schedule, I feel they could be more accommodating. The subsequent offered date of 8th November was also impossible for me, and when I tried to book for 11th November onwards, they claimed their diaries weren't even available that far ahead! As someone who rarely seeks medical attention and who has already been evaluated by the Anima system as requiring an in-person consultation, this experience is incredibly exasperating. Just putting it out there...

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