DJ

Divya J. 4 years ago • From Google

Rating

Bad

Frustrating wait for a useless phone call

The front desk staff display an appalling attitude, and their digital customer support is abysmal. It took them an entire week to send a callback letter, and when we finally followed up on Friday, we discovered the appointment was merely a phone consultation scheduled two weeks out, not an in-person examination. The excessive delay in providing medical care is completely unacceptable. How can a doctor possibly conduct a proper medical assessment over the telephone?

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