JF

Jayde F. one year ago • From Google

Rating

Bad

Frustrating wait for abnormal test results

Completely ineffective healthcare service. My test results show abnormalities, but the doctor refuses to review them without an in-person appointment. The receptionist won't even forward or discuss the results until the physician has examined them. Moreover, they passively wait for patients to inquire about potentially concerning results instead of proactively communicating. The staff's customer service is abysmal. When I tried to follow up, the receptionist's dismissive attitude was "what do you want, I've already told you no" - I'm simply seeking a medical practice that demonstrates basic professionalism and patient care.

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