The Medical Centre, Driffield
SS
Supercue100 S. 2 years ago • From Google
Bad
I called the medical practice first thing in the morning at 8am and was connected immediately. I've been suffering from a severe chest condition for three weeks and urgently needed medical attention. I was placed in a triage queue... No callback occurred, so I rang at midday and was assured I was on the waiting list. By mid-afternoon, I physically went to the surgery to inquire about my status and was again told to wait for a call. When I phoned again at 4pm, they suddenly admitted they had forgotten to add me to the list and advised me to see the triage doctor at the hospital. Their conduct was completely unacceptable. It's clear they have no genuine concern for patient care and seem more interested in browsing social media on their computers rather than fulfilling their professional responsibilities.
David S.