The High Street Practice

S., the elderly receptionist, demonstrated an appalling lack of compassion. Even after I elaborated on my young child's medical situation, she adamantly denied me an appointment. She went further by..

I was unexpectedly removed from this general practice, supposedly because I'm outside their catchment area, despite being a long-standing patient of 15 years and living just a 6-minute drive away. I..

The front desk staff were extremely accommodating when arranging my appointment and provided clear guidance during the registration process.

They boast an excellent facility with skilled medical personnel, but their staff could improve their interpersonal approach, particularly when dealing with young patients.

After a terrible experience and seeing rapid decline in my old surgery I left & I was accepted here at HIGH STREET PRACTICE. The care is amazing & actually seen by real GP's . It just does not..

Switched healthcare providers, and it's been a game-changer. Not a single negative encounter so far. The front desk staff are courteous, and the physicians, particularly Dr. Nagi and Dr. Dhanani,..

Absolutely dreadful surgical experience - I'm baffled how this medical facility continues to function. Their performance was so abysmal that I would give them zero stars across every single category..

The front desk staff display an appalling level of discourtesy. The customer service is absolutely unacceptable.

S. is completely unsuitable for her role as a receptionist. Her attitude is consistently unpleasant and she seems to have a perpetual issue with everyone. When I phoned the GP to schedule an..

Attempting to communicate rationally with the front desk staff proves to be a futile endeavor.

I wanted to express my sincere thanks to Ms Yashkamal Patel following my two-year-old daughter’s recent blood test. Before the appointment, we had received helpful advice about using EMLA cream,..

I would like to give a higher rating for this GP practice, however I have reduced my score due to a negative experience I recently encountered. This involved a concerning incident with my infant..

Had a blood test this morning and the staff member who performed it was excellent. I find the procedure quite difficult and have experienced fainting episodes previously, but this particular staff..

Will this GP actually start operating at a reasonable time anytime soon?

I would strongly advise against using this practice. Despite being a long-term patient, my experience has significantly deteriorated over the recent years. There are serious concerns about how..

Excellent. The entire experience proceeded without any issues.

Susan stands out as the sole beacon of professionalism and compassion among the staff at this medical facility, offering a refreshing contrast to her colleagues.

I endured an exasperating 30-minute phone wait just to reach a receptionist, during which I was attempting to explain that my son was exhibiting Hand, Foot, and Mouth Disease symptoms. However, the..

I would like to express my sincere appreciation for the receptionist at the practice. They are incredibly professional, precise, and consistently reliable, qualities that are increasingly rare. It..

I approached the registration area and rang the bell. A woman retreated to the back without waiting for me to reach the reception desk. I then obtained registration forms from the adjacent surgery..